- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Video Game Design
- Camping
- Hiking
- Cooking
Colin Kaecker
Shawnee,KS
Summary
Reliable customer service professional with experience in fast-paced food service. Skilled in guest relations, cash handling, and problem-solving, with a calm, professional approach that supports smooth shifts and positive customer experiences.
Overview
6
6
years of professional experience
Work History
Front Line
Joe's BBQ KC
09.2023 - Current
- Greeted guests promptly and created smooth a first-point-of-contact experience
- Took orders accurately and entered details into the point-of-sale system
- Processed payments efficiently while balancing the cash drawer and receipts
- Coordinated with kitchen staff to keep orders moving and reduce delays
- Resolved customer concerns quickly while maintaining professional service standards
- Maintained clean dining and service areas throughout busy shifts
- Trained new staff on service flow, menu knowledge, food preparation, closing activities, and guest interaction
- Promoted a positive atmosphere to boost customer loyalty by consistently providing friendly assistance.
- Managed inventory levels efficiently to prevent stockouts, ensuring the availability of necessary items for customers.
- Performed daily opening/closing duties diligently, ensuring that the workplace was always ready for operation at the start or end of each business day.
Line Cook
Fields and Ivy Brewery
08.2020 - 05.2023
- Prepared grill, sauté, and fry stations for efficient service
- Executed menu items according to recipe specifications and presentation standards
- Coordinated with expo and servers to maintain smooth ticket flow
- Monitored food safety, sanitation, and proper glove-changing procedures
- Restocked ingredients, sauces, and supplies to support steady kitchen operations
- Maintained clean workstations and organized equipment during peak service
- Communicated order adjustments quickly to ensure accurate plate execution
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Ashton Franklin Center
AshtonNo Degree - Information Technology
Johnson County Community College
Overland Park, KSSkills
- Cash handling expertise
- Cash handling
- Workplace safety
- Time management
- Multitasking
- Attention to detail
- Problem-solving skills
- Teamwork and collaboration
- Calm and professional under pressure
- Consistent attendance
- Effective communication
- Computer skills
Interests
Timeline
Front Line
Joe's BBQ KC
09.2023 - Current
Line Cook
Fields and Ivy Brewery
08.2020 - 05.2023
High School Diploma -
Ashton Franklin Center
No Degree - Information Technology
Johnson County Community College