Colin McFadden
Edinboro,PA
Summary
Dynamic professional with a proven track record in customer relationship management and organization, honed across roles from Marco’s Pizza to AIS Commercial Parts & Service. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional interpersonal communication and problem-solving skills. Achieved significant efficiency improvements, demonstrating a commitment to excellence and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Pizza Delivery Driver
Marco’s Pizza
Erie, USA
08.2023 - Current
- Delivered orders promptly and ensured customer satisfaction
- Managed front-of-house tasks, including order-taking and guest service
- Maintained excellent communication with team members to optimize operations
Independent Contractor
03.2023 - 08.2023
- Operated as a self-employed delivery driver, efficiently managing multiple apps and schedules
- Enhanced time management skills and ensured reliable service for diverse client needs
- Maintained financial records for independent operations
Parts Sales and Shipping/Receiving
AIS Commercial Parts & Service
Erie, USA
05.2022 - 03.2023
- Assisted customers in locating and purchasing commercial appliance parts
- Managed shipping, receiving, and inventory for technicians
- Developed organizational systems to improve efficiency and accuracy
Host, Server, and Bartender
Applebee’s
Erie, USA
11.2020 - 05.2022
- Delivered high-quality service in hosting, serving, and bartending roles
- Built lasting relationships with regular customers through attentive and friendly service
- Managed high-stress situations effectively, ensuring customer satisfaction
Booker/Shop Worker
Presque Isle Passage
Fairview, USA
06.2020 - 11.2020
- Booked and accommodated campground guests
- Operated the store, ensuring inventory accuracy and guest needs were met
- Provided excellent customer service in a seasonal setting
Server
Cracker Barrel
Erie, USA
04.2019 - 06.2020
- Provided exceptional service to diverse clientele, focusing on timeliness and friendliness
- Demonstrated adaptability and customer-focused problem-solving skills
- Left role due to pandemic-related closures
Crew Member
Burger King
Erie, USA
06.2016 - 04.2019
- Gained early experience in food preparation and customer service
- Consistently met performance metrics in a fast-paced environment
Education
Bachelor's - Psychology
Gannon University
12.2024
High School Diploma -
General McLane High School
06.2018
Skills
- Interpersonal Communication
- Problem Solving
- Time Management
- Customer Relationship Management
- Organization and Inventory Management
Availability
Immediate
Timeline
Pizza Delivery Driver
Marco’s Pizza
08.2023 - Current
Independent Contractor
03.2023 - 08.2023
Parts Sales and Shipping/Receiving
AIS Commercial Parts & Service
05.2022 - 03.2023
Host, Server, and Bartender
Applebee’s
11.2020 - 05.2022
Booker/Shop Worker
Presque Isle Passage
06.2020 - 11.2020
Server
Cracker Barrel
04.2019 - 06.2020
Crew Member
Burger King
06.2016 - 04.2019
Bachelor's - Psychology
Gannon University
High School Diploma -
General McLane High School
Similar Profiles
Parker FergusonParker Ferguson
Insider at Marco’s PizzaInsider at Marco’s Pizza
Tayvarious FrenchTayvarious French
Cashier at Marco’s PizzaCashier at Marco’s Pizza
Evans BrownEvans Brown
Area Manager at Marco’s PizzaArea Manager at Marco’s Pizza
Jami StricklandJami Strickland
Independent Direct Sales Consultant & Recruiter at Thirty-One GiftsIndependent Direct Sales Consultant & Recruiter at Thirty-One Gifts
Garrett VaughnGarrett Vaughn
Electronics Technician (Nuclear) at US NavyElectronics Technician (Nuclear) at US Navy