Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.
Overview
5
5
years of post-secondary education
15
15
years of professional experience
Work History
Job Coach/Employment Placement Specialist
Contra Costa County Behavioral Health
Concord, CA
10.2018 - Current
Manage a caseload of 30+ clients with varying mental health and SUD diagnoses.
Met weekly with each client, working to cultivate effective communication, problem solving, and socialization skills in preparation for returning to the workforce in the midst of active recovery/treatment for schizophrenia, BPD, chronic depression, drug and alcohol addiction, and other serious disorders.
Teach a weekly job/life skills class at Department of Rehabilitation in Richmond, CA.
Class consists of 5-15 current clients seeking re-entry into the workforce.
Document all work using ETO case management system.
Ensure thorough, precise, and timely documentation of each client with regard to disposition and state of mind.
Documented weekly summaries of client’s routine and spontaneous social interactions with the goal of strengthening client’s willingness and confidence with regard to communicating/engaging comfortably in daily social interactions.
Documented client stressors, ambitions, progress, and barriers.
Perform monthly progress reports on all active clients.
Assist each client with building a thorough, detailed resume that emphasizes each client’s unique skills and experience.
Achieve top employment placement numbers every quarter with high retention rates.
Helped to facilitate the successful vocational rehabilitation of countless clients.
Still communicate regularly with clients from two years ago who continue to achieve success in their current jobs.
Job Coach/Intern
Contra Costa County Behavioral Health
Richmond, CA
06.2018 - 10.2018
Managed a caseload of 15-20 clients, assisting each client with the management of various stressors related to their employment and its resulting affect on their mental health.
Counseled numerous clients, many whom were recently stabilized/in recovery from diagnoses ranging from schizophrenia, chemical dependency, depression, and other disabilities that at one time had hindered the client’s ability to function effectively in every aspect of daily life.
Communicated regularly with client’s vocational counselor, therapist, and physician.
Documented all work using ETO case management system.
Performed monthly progress reports on all active clients.
Achieved high quarterly marks on retention numbers and successful case closures.
Hired on F/T as a Job Coach in October 2018.
Began working as an Employment Placement Specialist in December 2018.
Owner/Grant Writer
Napa, CA
01.2014 - 05.2018
Wrote effective, statistically driven grant proposals for 14 non-profits throughout the SF Bay Area, San Diego, and Denver, Colorado.
Performed demographical research on generally underserved populations of people within Napa Valley and Southeastern San Diego County for use in writing effective, numbers driven proposals on tight deadlines.
Obtained 100% grant funding for all clients for fiscal years 2015, 2016, and 2017.
Volunteered grant writing services to newer non-profits with meaningful contributions to quality of life within Napa County.
Lead Polysomnographic Technologist
REM Sleep Diagnostics
Napa, Vacaville, CA
06.2007 - 11.2014
Managed a staff of 5 ambitious, intelligent, hard-working technologists in 2 labs/offices (Napa and Vacaville.
Performed weekly scheduling, 90 day and yearly reviews, training, conflict resolution, disciplinary action(when necessary), hiring/firing of technologists, and maintained daily communication with ownership and physicians to facilitate smooth transition between day and evening staff.
Worked pretty much 7 days a week ensuring fiscal fluidity and steady influx of referrals.
Used prior tech and SEO experience to facilitate top rankings on all search engines for numerous keywords.
Designed website, performed upkeep, and pretty much brought the business into the 21st century with regard to online presence and accessibility.
Performed overnight diagnostic testing on patients who presented with significant indicators of sleep apnea or other physiological or neurological sleep disorders.
Worked weekdays 7PM to 7AM.
Learned to effectively diagnose and initiate treatment for obstructive sleep apnea, central sleep apnea, narcolepsy, and other treatable disorders tested for during diagnostic phase.
Interpreted and scored ALL sleep studies nightly for summation by physician.
Learned to identify all phases of sleep, abnormal/unusual EEG/EKG readings, and all physiological indicators of relevant disorders during sleep.
Diagnosed obstructive sleep apnea, central sleep apnea, atrial fibrillation, and other relevant disorders.
Attended Sonoma State University as a Liberal Studies major during the day.