Summary
Overview
Work History
Education
Skills
Timeline
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Colin Peel

Hudson,OH

Summary

Highly motivated and ambitious business sophomore with a strong academic background and a passion for business management. Proven leadership skills, excellent team player, and a quick learner. Seeking an internship opportunity to apply and enhance my business skills.

Overview

2
2
years of professional experience

Work History

Call Center Representative

LeafFilter
04.2023 - 08.2023
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Approved and terminated customer contracts upon request.

Gym Receptionist

Snap Fitness
12.2021 - 02.2022
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Checked members into gym by scanning badges.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

No Degree - Business

Miami University
Oxford, OH
05.2026

High School Diploma -

Hudson High School
Hudson, OH
05.2022

Skills

  • Product Upselling
  • Customer Relationship Management
  • Technical Support
  • Quality Assurance
  • Sales Closing
  • Account Updating

Timeline

Call Center Representative

LeafFilter
04.2023 - 08.2023

Gym Receptionist

Snap Fitness
12.2021 - 02.2022

No Degree - Business

Miami University

High School Diploma -

Hudson High School

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Colin Peel