Hard working and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and professionalism.
Overview
15
15
years of professional experience
Work History
Point of Sale Technology Project Manager
Technology Solutions Group
10.2024 - Current
Work with the Point of Sale team to oversee the project of adding new, maintaining current and trouble shooting point of sale systems throughout The Villages
Work with appropriate management teams to provide estimates for development time, tech team bandwidth and project complexity/level of effort/appropriate resources to help business stakeholders determine priorities.
Assist other project managers in re-prioritization as new/tickets and projects enter the queue.
Provide administrative project support to facilitate effective decision-making.
Act as a liaison between TSG and various stakeholders
Improved team collaboration with regular communication, transparent task assignments, and clear expectations for each project phase.
Delivered successful technology projects by effectively collaborating with team members, vendors, and stakeholders from various departments within the organization.
Licensed Real Estate Professional
Properties of The Villages
09.2017 - Current
Representing The Villages community and being the point of contact for new customers/referrals while on their visit.
Touring new customers around The Villages and showing the different lifestyle opportunities The Villages offers residents, while finding out what is important to them.
Assisting new and current residents of The Villages with finding or selling their home, while making sure each transaction is smooth, stress free and in a professional manner
Conduct comparable market analyses to determine accurate property valuations for residents in The Villages
Manage future/current residents expectations by consistently delivering timely responses to questions regarding our community or information regarding homes
Negotiate contracts for customers to help make sure the deals come to fruition.
Streamlined communication between sellers, buyers, mortgage brokers, inspectors and other involved parties, facilitating efficient and smooth transaction for future and current residents in The Villages.
Increased customer satisfaction by providing personalized guidance and support throughout the home purchase process.
Reviewed and executed confidential documents, contracts and disclosures.
Sales Associate/Product Manager/Assistant Store Manager
City Furntiure
06.2016 - 08.2017
Helped guests in The Villages find the perfect furniture for their dream home.
Provided the guest with information on different products and made sure they were enjoying themselves while I was showing them different styles of furniture.
After about five months of being a Sales Associate and exceeding my goals and showing world class service I was promoted to Product Manager/Assistant Showroom Manager.
Managed 15 other sales associates
Train employees on new inventory
Assist employees to hit personal goals in addition to monthly showroom goals
Ordering product to the showroom and updating vignettes for inventory
Handled any guest issues and made sure they were satisfied.
Built relationships with customers to encourage repeat business.
Graphic Artist
The Villages Daily Sun / Villages Media Management
01.2015 - 06.2016
Designed ads for The Villages Daily Sun newspaper
Communicated with the customers and The Villages Daily Sun sales representative to make sure expectations for their ads were being met.
Worked on multiple ads at a time, while making sure deadlines were being met.
Used Adobe Suite to create images and layouts.
Completed final touches for projects before rollout.
Participated in brainstorming sessions for new projects, contributing innovative ideas that were incorporated into final designs.
Prepress Technician
The Villages Daily Sun / Villages Media Management
06.2009 - 01.2015
Color correct photos, cutout photos, fix graphics, and send PDF files to the plant for printing
Designed pages for The Villages Daily Sun paper and would correct any problems that occurred before the files went to print
Utilized Adobe Suite to prepare jobs for color proofs and print.
Participated in many Inland Press competitions, which we won best of show
Imported electronic or print files using Adobe Photoshop and made color, digital image and text corrections.
Education
Florida Real Estate License
Florida Real Estate School
08.2017
Emergency Medical Technitian -
Lake Technical Center
Eustis, FL
01.2014
Fire College -
Lake Tech institute of Public Safety
Tavares, FL
01.2012
High School Diploma -
The Villages Charter High School
The Villages, FL
01.2009
Skills
Strong verbal communication
Extremely organized
Dependable
Stewardship
Creative
People-oriented
Hospitable
Hard-working
Self-motivated
Leadership
Timeline
Point of Sale Technology Project Manager
Technology Solutions Group
10.2024 - Current
Licensed Real Estate Professional
Properties of The Villages
09.2017 - Current
Sales Associate/Product Manager/Assistant Store Manager
City Furntiure
06.2016 - 08.2017
Graphic Artist
The Villages Daily Sun / Villages Media Management
01.2015 - 06.2016
Prepress Technician
The Villages Daily Sun / Villages Media Management
06.2009 - 01.2015
Emergency Medical Technitian -
Lake Technical Center
Fire College -
Lake Tech institute of Public Safety
High School Diploma -
The Villages Charter High School
Florida Real Estate License
Florida Real Estate School
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