Colin Toothaker
Ellsworth,ME
Summary
I am seeking a position to teach English as a second language to provide a positive impact to those I teach and to learn from them through immersion of their country's culture.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Clerk
LL Bean
Ellsworth, ME
06.2022 - Current
- Processed payments and bagged items for customer check out.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Greeted customers and responded to inquiries in a professional manner.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Fostered relationships with customers to expand customer base and retain business.
- Adhered to company guidelines for cash register operations including proper opening and closing procedures.
- Computed purchases and received and processed cash or credit payment.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Assisted customers with product, promotion and policy information.
- Greeted customers to determine wants or needs.
- Processed sales transactions accurately and efficiently utilizing POS systems.
Receptionist
Ellsworth Tennis Center
Ellsworth, ME
05.2020 - 04.2022
- Greeted customers and responded to inquiries in a professional manner.
- Greeted customers to determine wants or needs.
- Greeted customers upon entrance and handled cash and credit transactions.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted customers over the phone with orders, product information, tracking numbers.
Education
Bachelor of Arts - History
University of Southern Indiana
Evansville, IN05-2019
Skills
- Cash Handling
- Cash Register Operation
- File Management
- Scheduling
- Positive and Professional
- Documentation and Reporting
- Document Management
- Verbal and Written Communication
- PC Proficient
- Expense Reporting
- Meticulous and Organized
Affiliations
- 2nd degree black Belt in karate
- Model builder
- Karaoke singer
- language learning
Certification
- TEFL Certified - 120 hour Standard course
- TEFL Advanced certification - 30 hour Young Learners course
Accomplishments
- twice awarded LL Bean's Best - A reward for those who exemplify being the best kind of LL Bean employee and giving the best customer service.
- Numerous trophies from Karate tournaments. Most predominant being a Student of the year, most improved, and Grand Champion in fighting.
Timeline
Sales Clerk
LL Bean
06.2022 - Current
Receptionist
Ellsworth Tennis Center
05.2020 - 04.2022
Bachelor of Arts - History
University of Southern Indiana
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