Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Tudisco

Yorkville,IL

Summary

I am an experienced business leader with a diverse understanding of management, marketing and financial principles within the business industry. I have strong leadership capabilities, a passion for customer service and a strong analytical mindset.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Metlife
Aurora, IL
01.2024 - Current
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Updated system with order specifics and customer details, preferences, and billing information.

General Manager

Jimmy John’s
Grand Junction, CO
05.2021 - 03.2023
  • Oversaw the operations of a successful franchise averaging over $25,000 in sales per week
  • Developed several strong leaders through coaching and discipline to aid in the stores growth and profitability
  • Succesfully trained and prepared 3 managers into General Manager positions at other stores
  • Used Microsoft Excel to analyze and execute a labor goal of 27.5% of sales
  • Ability to create a precise sales execution plan with staff and upper management through various ways of communication

Shift Lead/Delivery Driver

Jimmy Johns Gourmet Subs
Yorkville, Illinois
04.2023 - 12.2023
  • Supervised and led employees to maintain productivity and customer service levels.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Assisted general manager with operations game plan and company initiatives implementation.

Assistant General Manager

Jimmy John’s
Grand Junction, CO
07.2019 - 05.2021
  • Analyzed inventory to keep cost of goods sold under 25% of sales
  • Managed back-end paperwork and truck invoices
  • Implemented a marketing plan of sampling out to local businesses which helped grow ticket sales by 10% over the course of a year

Shift Manager

Jimmy John’s
Grand Junction, CO
04.2018 - 07.2019
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Trained new employees on company policies, procedures, techniques and customer service standards.

Delivery Driver

Jimmy John’s
Yorkville, Il
08.2016 - 02.2018
  • Bagged and delivered orders to customers in an effective and timely manner

HOH Cook

Buffalo Wild Wings
Oswego, Il
11.2015 - 06.2016
  • Worked hands-on in a fast paced restaurant kitchen
  • Set up and performed initial prep work for soups, sauces and salads.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Education

Bachelor’s Degree - Business Administration

Colorado Mesa University
Grand Junction, CO
05.2021

Completed Jimmy John's Corporate Training Program

Life Scout

Boy Scouts Of America

Skills

  • Leadership
  • Problem Solving
  • Salesforce
  • Microsoft Office
  • Profit Analysis
  • Product Marketing
  • Communication
  • Oversight of business Operations
  • Budget and Planning
  • Supervision and Training
  • Hiring and Onboarding
  • Revenue Forecasting

Timeline

Customer Service Representative

Metlife
01.2024 - Current

Shift Lead/Delivery Driver

Jimmy Johns Gourmet Subs
04.2023 - 12.2023

General Manager

Jimmy John’s
05.2021 - 03.2023

Assistant General Manager

Jimmy John’s
07.2019 - 05.2021

Shift Manager

Jimmy John’s
04.2018 - 07.2019

Delivery Driver

Jimmy John’s
08.2016 - 02.2018

HOH Cook

Buffalo Wild Wings
11.2015 - 06.2016

Bachelor’s Degree - Business Administration

Colorado Mesa University

Completed Jimmy John's Corporate Training Program

Life Scout

Boy Scouts Of America

Similar Profiles

CREATE PROFILE
Colin Tudisco