Dynamic sales and operations professional with a strong focus on customer relationship management and effective communication. Skilled in coordinating rental operations and managing inventory records, driving improved client engagement and sales growth.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Sales and operations coordinator
Empower rental group
Spartanburg, South Carolina
12.2024 - Current
Coordinated daily operations for efficient rental equipment management.
Assisted in scheduling and dispatching rental equipment to clients.
Managed inventory records using rental management software systems.
Communicated with clients to ensure their rental needs were met promptly.
Supported team in maintaining accurate documentation for all rentals.
Organized training sessions for new staff on operational procedures.
Facilitated communication between departments to streamline processes.
Monitored equipment maintenance schedules to ensure operational readiness.
Coordinated daily operations activities and assigned tasks to staff members.
Maintained accurate records of all operational activities.
Implemented safety protocols to maintain a safe working environment.
Cold call customers
P&L knowledge
Sales representative
Sunbelt Rentals
Woodruff, SC
10.2023 - 11.2024
Built customer relationships through effective communication and product knowledge.
Assisted customers in selecting rental equipment for specific project needs.
Managed rental agreements by processing orders and maintaining accurate records.
Resolved customer inquiries and issues promptly to enhance satisfaction levels.
Developed key customer relationships to increase sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Generated new sales leads through cold calling and networking activities.
Performed regular follow-ups with prospects to close deals in a timely manner.
Identified opportunities for cross-selling additional products and services.
Sales Representative
Fastenal
Duncan, South Carolina
08.2022 - 10.2023
Engaged customers to understand their needs and recommend appropriate products.
Managed inventory levels to ensure product availability and minimize stockouts.
Processed customer orders accurately using company software systems.
Collaborated with team members to achieve sales goals and improve service quality.
Conducted product demonstrations to educate customers about features and benefits.
Developed relationships with key accounts to enhance customer loyalty and retention.
Developed key customer relationships to increase sales.
Generated new sales leads through cold calling and networking activities.
Maintained accurate records of all sales and prospecting activities.
Researched competitors' products, prices, and sales techniques.
Organized client visits, presentations, product demonstrations and trade shows.