Summary
Overview
Work History
Education
Certification
Timeline
Generic

Colleen Burbey

Leavenworth,KS

Summary

Seasoned professional in property, real estate, and community association management with diverse experience in residential and commercial properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Apartment Manager

Axiom Property Management
Leavenworth, KS
06.2024 - 12.2024
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.

Apartment Manager

Axiom Property Management
Overland Park, KS
01.2024 - 05.2024
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Coordinated apartment turnover process between tenants and cleaning staff.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Maintained accurate records of rent payments, leases, and other documents related to tenants.

Apartment Manager

Sunburst Properties
Overland Park, Ks.
01.1993 - 12.2023
  • Assisted with marketing efforts by preparing advertisements for vacant units.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Negotiated contracts with vendors for the repair and maintenance of apartments.
  • Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants.
  • Coordinated apartment turnover process between tenants and cleaning staff.

Cashier

Hy-Vee Food Store
Overland Park, Ks.
04.2015 - 12.2015
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer questions and provided store information.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers promptly and responded to questions.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Leuzinger High School
Hawthorne, CA
05-1977

Certification

  • Yearly certifications with Fair Housing

Timeline

Apartment Manager

Axiom Property Management
06.2024 - 12.2024

Apartment Manager

Axiom Property Management
01.2024 - 05.2024

Cashier

Hy-Vee Food Store
04.2015 - 12.2015

Apartment Manager

Sunburst Properties
01.1993 - 12.2023
  • Yearly certifications with Fair Housing

High School Diploma -

Leuzinger High School

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Colleen Burbey