Colleen Crabtree
Mineral,VA
Summary
Security Officer with extensive experience at Dominion Energy, skilled in emergency response and threat assessment. Proven track record in enhancing safety protocols and training new staff, ensuring a secure environment. Adept at CCTV surveillance and maintaining high integrity, consistently delivering exceptional customer service and effectively managing access control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Dominion Energy
05.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
High School Diploma -
Caroline County High School
Bowling Green, VA06.2013
Skills
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Access control
- Patrol operations
- Threat assessment
- Security equipment operation
- Metal detector operation
- Emergency management
- Weapons training
- Cybersecurity awareness
- Security systems
- Defensive tactics training
- Asset protection
- High level of integrity
- Checkpoint management
- Surveillance expertise
- Access badge distribution
- Alarm monitoring
- Interior and exterior patrol
- Entrance control
- Investigative skills
- Shift work experience
- Bomb threat procedures
- Identification verification
- Fire safety training
- Investigative tools
- Premises patrol
- Work ethic
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Security protocols
- ID verification
- Emergency awareness
- Patrol techniques
- Self-defense
- Keen observer
- Security operations experience
- English fluency
Certification
Nail Technician
Alarm Station Operator
Timeline
Security Officer
Dominion Energy
05.2018 - Current
High School Diploma -
Caroline County High School
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