Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Colleen Creamer

Nashua,NH

Summary

Dynamic server with a strong work ethic and exceptional customer service experience at The Common Man. Proven ability to enhance guest engagement and satisfaction through personalized service and effective cash handling. Recognized for cultivating relationships with regular customers and maintaining a clean, organized dining environment.

Overview

29
29
years of professional experience
1
1
Certification

Work History

T-bones Server

T-Bones
04.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in order taking and ensured accuracy of food delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to fulfill customer orders efficiently.
  • Adapted to diverse customer needs, enhancing overall dining experience.
  • Handled cash transactions and processed payments accurately.
  • Monitored table settings and promptly addressed guest inquiries or concerns.
  • Participated in team meetings to discuss menu changes and service improvements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

The Common Man
10.2024 - 03.2025
  • Provided exceptional customer service to enhance dining experience and foster repeat patronage.
  • Accurately processed orders using point-of-sale system, ensuring prompt service delivery.
  • Collaborated with kitchen staff to maintain seamless communication and efficient food preparation.
  • Assisted in training new servers on menu knowledge and service protocols to ensure consistency.
  • Monitored dining area for cleanliness and organized tables for optimal guest comfort and flow.
  • Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Scupper Jacks
01.1997 - 02.2006

server and bartender assistant GM

Education

Associate of Science - Nursing

Northern Essex
Haverhill, MA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Accomplishments

certified in CPR saved a customer choking while eating steak

AED certified

great communication skills with new as well as returning customers

excepts positive criticism

creates positive work environment with staff

works well supporting other servers

and Teamwork


Certification

server certification

Languages

Spanish
Professional Working

Timeline

T-bones Server

T-Bones
04.2025 - Current

Server

The Common Man
10.2024 - 03.2025

Server

Scupper Jacks
01.1997 - 02.2006

Associate of Science - Nursing

Northern Essex
Colleen Creamer