Colleen Evans
Orangevale,CA
Summary
Passionate and personable hairstylist with over 7 years of experience specializing in lived-in color, dimensional brunettes, and extensions. Known for a warm, bubbly energy that instantly puts clients at ease, while delivering custom, confidence-boosting results. Highly self-motivated, creative, and dependable with a strong work ethic and a deep love for the industry. Thrives in team-oriented, uplifting salon environments and brings a positive, drama-free presence to any space. Actively engaged in continuing education and social media marketing to grow and retain a loyal clientele.
Overview
8
8
years of professional experience
Work History
Spa Coordinator
Dolce Vita Health and Beauty Spa
12.2024 - Current
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
- Resolved client concerns in a timely manner, fostering trust and loyalty among clientele.
- Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.
- Answered questions about spa, treatments offered and spa's amenities.
Salon Coordinator/ Stylist
LUX Salon
01.2017 - 06.2018
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
Hairstylist
House of Cole & Coe
10.2023 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments
- Maintained regular client list and successfully handled walk-in customers.
- Increased revenue through effective customer service
Wax Specialist/Receptionist
European Wax Center
02.2024 - 07.2024
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Scheduled appointments in computer system.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
Hairstylist
Maribou Spa Salon
12.2018 - 10.2023
- Guided customers in understanding product advantages for optimal use.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Maintained clean and organized work station, complying with health and safety standards.
Education
Cosmetology -
Paul Mitchell The School
Carmichael, CA11.2018
Associate Degree - Fashion Design
Sierra College
Rocklin, CA08.2017
High School Diploma -
Folsom High School
Folsom 05.2015
Skills
- Customer interaction
- Exceptional organization
- Team management
- Appointment scheduling
- Motivational skills
- Creativity enhancement
- Clear communication
- Relationship building
Timeline
Spa Coordinator
Dolce Vita Health and Beauty Spa
12.2024 - Current
Wax Specialist/Receptionist
European Wax Center
02.2024 - 07.2024
Hairstylist
House of Cole & Coe
10.2023 - Current
Hairstylist
Maribou Spa Salon
12.2018 - 10.2023
Salon Coordinator/ Stylist
LUX Salon
01.2017 - 06.2018
Cosmetology -
Paul Mitchell The School
Associate Degree - Fashion Design
Sierra College
High School Diploma -
Folsom High School
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