Colleen Finch
Dallas
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in front desk role.
Overview
4
4
years of professional experience
Work History
Receptionist
Capital One Lounge
Grapevine
12.2023 - Current
- Managed customer interactions and inquiries, ensuring a welcoming and efficient environment for guests.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
- Increased customer satisfaction by promptly addressing and resolving concerns.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Collaborated with team members to streamline administrative tasks and improve office efficiency.
- Trained new staff on front desk protocols, fostering a knowledgeable and responsive team environment.
- Coordinated appointment scheduling for clients, optimizing workflow and reducing wait times.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes for hundreds of guests daily.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
photographer
CADY Studios
Plano
06.2022 - 12.2024
- Demonstrated expertise in creating branded images with consistent styles, aligning with both personal expertise and client preferences.
- Fostered memorable photography experiences to satisfy clients and promote repeat business.
- Collaborated effectively with teams to achieve common goals and objectives.
- Managed post-production processes, including editing and retouching, to deliver polished final products.
- Collaborated with clients to understand project requirements and provide tailored photographic solutions.
- Trained junior photographers on best practices in composition, lighting, and client interaction.
- Conducted pre-production meetings with clients to establish goals and expectations for each project.
- Spearheaded on-location shoots, ensuring seamless coordination of equipment and personnel logistics.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed team of photographers for special projects.
Education
certification - cybersecurity
Coursera
01-2026
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URSULINE ACADEMY
06-2021
Computer Engineering - Stem
Tarleton State University
Stephenville, Texas, TX01-2025
Skills
Efficient in managing my work in a fast paced environment
Quick to create solutions to unpredicted problems
Organization skills
Data entry
Customer/Client relations
Strategic planning
Security awareness
Technical support
Supply management
Calm demeanor
Reception desk management
Timeline
Receptionist
Capital One Lounge
12.2023 - Current
photographer
CADY Studios
06.2022 - 12.2024
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URSULINE ACADEMY
certification - cybersecurity
Coursera
Computer Engineering - Stem
Tarleton State University