Colleen Ford
Associate
THE VILLAGES,Florida
Summary
Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service. Motivated to learn, grow and excel in any job I'm given.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Gate Attendant
Community Watch
THE VILLAGES, United States
11.2020 - 03.2022
- Communicated with site personnel by relaying information via radio calls.
- Monitored gate areas and addressed security situations with management.
- Assisted Visitors with directions and general information
- Ensured safe flow of traffic
- Reported security breaches to management
- Ensured rapid repair of damaged gates
Sales Associate
Harbor Wear
Fernandina Beach, United States
01.2020 - 03.2022
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Received, inventoried and merchandise
Sales Associate
Walmart
Fernandina Beach, United States
11.2008 - 10.2010
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Command and Control Specialist
United States Air Force
11.1987 - 08.1995
- Prepared reports relating to routine and emergency incidents
- Tracked and monitored over 50 aircraft perday
- Briefed base commanders on routine and emergency situations
- Trained personnel in reporting procedures
- Prepared daily status reports
Education
Command And Control
Community College of the Air Force
Montgomery, AL 11.1987 - 08.1995
Skills
Active Listening
Problem-Solving
Cultural Awareness
Self-Motivated
Interpersonal Communication
Good Telephone Etiquette
Flexible and Adaptable
Teamwork and Collaboration
Multitasking Abilities
Dependable and Responsible
Timeline
Gate Attendant
Community Watch
11.2020 - 03.2022
Sales Associate
Harbor Wear
01.2020 - 03.2022
Sales Associate
Walmart
11.2008 - 10.2010
Command and Control Specialist
United States Air Force
11.1987 - 08.1995
Command And Control
Community College of the Air Force
11.1987 - 08.1995