Experienced automotive professional with over 10 years of related experience. I am passionate about all things automotive and have exceptional customer service skills. Looking for a company to grow with.
Overview
33
33
years of professional experience
Work History
Parts Specialist
O'Reilly Auto Parts
North Haven, Connecticut
10.2022 - Current
Look up parts and ensure the fitment and availability
Stock parts and retail shelves
Perform diagnostic tests on customer vehicles
Provided exceptional customer service while striving to exceed customer expectations
Ensure customer retention and acquisition by building a rapport with both retail and professional customers
Process returns and cores
Work daily on POS system
Taking training courses and tests regularly
Achieved certified parts pro status and was the only one in my store to do so
Deli Clerk
Stop & Shop
Wallingford, Connecticut
04.2015 - 2021
Sliced, weighed and packaged deli items
Made platters based on customer orders
Took phone orders
Took food safety courses periodically
Provided product information and suggestions
Operated the automatic slicer overnight
Parts Specialist
Pep Boys
Orange, Connecticut
02.2000 - 06.2002
Assisted customers at the parts counter and retail floor
Provided correct parts to the service department
Replenished retail and parts inventory
Provided excellent customer service
Assisted with store displays
Key holder
Delivery driver/warehouse
Big A Automotive
Milford, Connecticut
02.1996 - 03.1999
Fulfilled customer orders accurately and efficiently
Stocked and organized shelves
Delivered parts to professional customers in a timely fashion
Managed account collections effectively
Processed returns and cores
Provided professional and courteous service
Lot porter
Stevens FordMilford
Milford, Connecticut
09.1994 - 10.1995
Drove customer cars into service and returned them to customers
Basic shop cleaning
Filing
Delivery driver
Milford Auto/Carquest
Milford, Connecticut
04.1993 - 02.1994
Delivery driver
Pulled parts to fulfill customer orders promptly
Made warehouse runs to pick up non-stocked parts for commercial customers
drove in a safe and courteous manner
Stocked parts and retail shelves
Collected payments on accounts to maintain cash flow
Processed returned items and cores for efficient inventory management