Summary
Overview
Work History
Education
Timeline
Generic

Colleen Gibbons

North Haven,CT

Summary

Experienced automotive professional with over 10 years of related experience. I am passionate about all things automotive and have exceptional customer service skills. Looking for a company to grow with.

Overview

33
33
years of professional experience

Work History

Parts Specialist

O'Reilly Auto Parts
North Haven, Connecticut
10.2022 - Current
  • Look up parts and ensure the fitment and availability
  • Stock parts and retail shelves
  • Perform diagnostic tests on customer vehicles
  • Provided exceptional customer service while striving to exceed customer expectations
  • Ensure customer retention and acquisition by building a rapport with both retail and professional customers
  • Process returns and cores
  • Work daily on POS system
  • Taking training courses and tests regularly
  • Achieved certified parts pro status and was the only one in my store to do so

Deli Clerk

Stop & Shop
Wallingford, Connecticut
04.2015 - 2021
  • Sliced, weighed and packaged deli items
  • Made platters based on customer orders
  • Took phone orders
  • Took food safety courses periodically
  • Provided product information and suggestions
  • Operated the automatic slicer overnight

Parts Specialist

Pep Boys
Orange, Connecticut
02.2000 - 06.2002
  • Assisted customers at the parts counter and retail floor
  • Provided correct parts to the service department
  • Replenished retail and parts inventory
  • Provided excellent customer service
  • Assisted with store displays
  • Key holder

Delivery driver/warehouse

Big A Automotive
Milford, Connecticut
02.1996 - 03.1999
  • Fulfilled customer orders accurately and efficiently
  • Stocked and organized shelves
  • Delivered parts to professional customers in a timely fashion
  • Managed account collections effectively
  • Processed returns and cores
  • Provided professional and courteous service

Lot porter

Stevens FordMilford
Milford, Connecticut
09.1994 - 10.1995
  • Drove customer cars into service and returned them to customers
  • Basic shop cleaning
  • Filing

Delivery driver

Milford Auto/Carquest
Milford, Connecticut
04.1993 - 02.1994
  • Delivery driver
  • Pulled parts to fulfill customer orders promptly
  • Made warehouse runs to pick up non-stocked parts for commercial customers
  • drove in a safe and courteous manner
  • Stocked parts and retail shelves
  • Collected payments on accounts to maintain cash flow
  • Processed returned items and cores for efficient inventory management

Education

Certificate Program - Automotive Technology

Porter & Chester Institute
Hamden, CT
10-2020

Timeline

Parts Specialist

O'Reilly Auto Parts
10.2022 - Current

Deli Clerk

Stop & Shop
04.2015 - 2021

Parts Specialist

Pep Boys
02.2000 - 06.2002

Delivery driver/warehouse

Big A Automotive
02.1996 - 03.1999

Lot porter

Stevens FordMilford
09.1994 - 10.1995

Delivery driver

Milford Auto/Carquest
04.1993 - 02.1994

Certificate Program - Automotive Technology

Porter & Chester Institute
Colleen Gibbons