Colleen Gormley
Windsor Locks
Summary
Seasoned, reliable Assistant Grocery Manager offering more than 7 years of experience in management. Skilled in operations management, best practice process and procedure, team leadership and employee training. Quality-driven team player effective at managing inventory, working with planograms and schematics and keeping customer areas neat and clean. Strong history of satisfying customers through top-notch service and support. Adept at creating appealing displays and handling all aspects of merchandising.
Overview
16
16
years of professional experience
Work History
Grocery Manager
Geissler's Supermarket
Windsor
03.2020 - Current
- Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Delivered expert customer service to all store patrons and assisted with locating desired items.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Processed payroll every week
- Changed any price changes and put up sale tags weekly
- Scheduling
- Worked freight
- Coordinated with vendors to maintain quality standards and timely deliveries.
- Changed out endcaps weekly for key sale items.
- Resolved customer complaints in a courteous and professional manner.
Receiver
Noveltees
Manchester
10.2019 - 03.2020
- Unloaded and inspected incoming shipments for quality and accuracy.
- Organized products in the warehouse for efficient storage and retrieval.
- Matched orders with the right product that was received and then boxed with order number and name that was then put in the right room for either screen printing or embroidery.
- Learned and worked on orders for embroidery
Receiver
Best Yet Market
Newington
09.2017 - 09.2019
- Received and inspected incoming and outgoing shipments for quality and accuracy.
- Organized stock in designated storage areas for easy access.
- Documented inventory levels using inventory management systems.
- Maintained cleanliness and organization of receiving areas.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Scanned in all invoices for the day and probably put them in the right folders.
- Scanned out shrink for all departments
Supervisor
Babies R Us
Manchester
06.2010 - 09.2017
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Delegated work to staff, setting priorities and goals.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
Education
High School Diploma -
Rockville High School
Vernon, Ct06.2006
Skills
- Team Building and Motivation
- Decision Making
- Flexible Work Schedule
- Inventory Management
- Sales Leadership
- Scheduling and Time-Tracking
- Microsoft Office
- Cash Handling and Reconciliation
- Retail Operations
- Superior Work Ethic
- Willingness to Learn
Affiliations
Honor Student "2002-06"
Timeline
Grocery Manager
Geissler's Supermarket
03.2020 - Current
Receiver
Noveltees
10.2019 - 03.2020
Receiver
Best Yet Market
09.2017 - 09.2019
Supervisor
Babies R Us
06.2010 - 09.2017
High School Diploma -
Rockville High School