Colleen Karlin
Orangevale,CA
Summary
Proactive and versatile professional with a strong track record in problem-solving and client relationship management. Proven ability to foster collaboration within teams to achieve positive results. Committed to enhancing customer satisfaction through exceptional service delivery and effective communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Assisted Living/Wellness Nurse
SRG - River's Edge
03.2024 - 02.2025
- Implemented staff schedules for Med Aides and Caregivers
- Reviewed internal documentation forms, including incident reports and end-of-shift reports
- Conducted assessments and MMSEs of incoming residents and reviewed physician reports
- Created service plans for new residents and updated service plans per schedule for review and change of condition Selected and interviewed potential candidates through Smart Recruiters
- Approved timecards through ADP for Med Aides and Caregivers, and implemented pending orders for physicians, hospice, and home health.
- Successfully communicated with physicians, pharmacy, outside services, and families
- Acquired knowledge of long-term care insurance
- Conducted staff annual reviews and ongoing performance reviews
- Trained Med Aides in Med Room policies and medication administration, and caregivers in all aspects of care for the residents
Patient Intake Care Coordinator
Brightstar Care
12.2020 - 03.2024
- Accomplished efficient new patient intake with accuracy by implementing streamlined intake procedures
- Provided crucial support to enhance departmental efficiency receiving recognition for outstanding teamwork and contributions
- Maintained 100% recertification compliance as measured by audits and staff training
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Retained efficient patient chart creation system, ensuring accurate and up-to-date patient charts, exceeding healthcare standards for computer data information
- Conducted interviews, onboarding, clinical orientation, and training for LVNs at job site, ensuring recruitment and development of skilled nursing staff
- Managed precise patient Medication Administration Records (MARs) and treatment authorization (TAR) management by creating, updating, and auditing patient MARs/TAR and chart paperwork
- Served as lead LVN for Private Duty Nursing assignments.
Health and Wellness Director
Brookdale Citrus Heights
01.2016 - 01.2017
- Conducted assessments for potential residents
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Managed controlled substances inventory and ensured accurate reconciliation
- Prepared precise state reports, including Physicians' Reports, POLST, and DNR status
- Conducted training sessions with Medication Technicians, improving standards and updating safety and infection control protocols
- Recorded and assessed medication administration and treatment for precision and compliance
- Responsible for hiring Medical Technicians and Care Staff
Assisted Living Care Coordinator
Oakmont of Roseville
10.2014 - 09.2015
- Streamlined coordination of residents' medical needs, including appointments, medical changes, and onsite clinics to improve healthcare accessibility and resident satisfaction, by assisting Health and Services Director
- Ensured data accuracy and compliance by maintaining health records, including MARs and charts, as measured by audit results, while actively contributing to care plans, assessments, and ADLs for residents, leading to comprehensive resident care
- Upheld seamless communication with residents' families, resulting in improved family satisfaction and care plan implementation.
Education
Bachelor of Arts in Child Development -
California State University Sacramento
Sacramento, CAAssociate of Arts - Licensed Vocational Nurse -
Sacramento City College
Sacramento, CASkills
- Cross-functional team leadership
- Strong patient assessment
- Staff development
- Team building
- Decision-making
- Client relations
- Regulatory compliance
- Performance management
Certification
- Licensed Vocational Nurse (LVN), Current License
- BLS for Healthcare Providers (CPR and AED), Current Certificate
Licenses
- Licensed Vocational Nurse (LVN), Current License
- BLS for Healthcare Providers (CPR and AED), Current Certificate
References
References available upon request.
Timeline
Director of Assisted Living/Wellness Nurse
SRG - River's Edge
03.2024 - 02.2025
Patient Intake Care Coordinator
Brightstar Care
12.2020 - 03.2024
Health and Wellness Director
Brookdale Citrus Heights
01.2016 - 01.2017
Assisted Living Care Coordinator
Oakmont of Roseville
10.2014 - 09.2015
- Licensed Vocational Nurse (LVN), Current License
- BLS for Healthcare Providers (CPR and AED), Current Certificate
Bachelor of Arts in Child Development -
California State University Sacramento
Associate of Arts - Licensed Vocational Nurse -
Sacramento City College
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