Colleen Kaye
Sterling Heights,MI
Summary
Dedicated inventory manager recognized for strong organizational skills and attention to detail. Successfully managed inventory systems and vendor relationships, contributing to cost savings and enhanced quality standards.
Overview
8
8
years of professional experience
Work History
Used Car Inventory Manager
Suburban Mazda Troy
Troy, MI
02.2024 - Current
- Managed used car inventory, ensuring optimal stock levels and vehicle availability.
- Implemented inventory management software to streamline tracking and reporting processes.
- Oversaw vehicle reconditioning processes, ensuring timely completion and adherence to quality benchmarks.
- Assisted in budget planning for used car operations, identifying cost-saving opportunities without compromising quality or customer experience levels.
- Established strong relationships with vendors, securing favorable terms and conditions for used car purchases.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Opening and closing repair order, making sure they conclude with the correct parts, parts amount and labor amount.
- Being in charge of 20-30 cars and keys each week.
- Sending reminder, and survey emails to 60+ people daily.
- Scheduling appointment for guests.
- Writing and closing purchase orders for all vendors.
Master Barista
Target
Shelby, MI
03.2020 - 02.2024
- Supervised daily operations of coffee bar to ensure high-quality service and beverage consistency.
- Trained and mentored new baristas on equipment usage, drink preparation, and customer service standards.
- Developed and implemented efficient workflows to enhance speed of service during peak hours.
- Maintained inventory levels, ordering supplies as needed to minimize shortages and waste.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty within the store environment.
- Conducted regular quality checks on beverages and food items to uphold company standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Merchandise Handler
Community Thrift Store
Clinton Township, MI
05.2018 - 10.2019
- Organized merchandise displays to enhance customer engagement and optimize space utilization.
- Processed incoming donations, ensuring quality control and efficient sorting for sales floor readiness.
- Assisted in inventory management, tracking stock levels to maintain accurate product availability.
- Trained new team members on safety protocols and operational procedures to ensure compliance.
- Maintained a clean, organized, and safe store environment for customers and coworkers alike.
- Expedited restocking process during high-volume periods for maintaining optimal shelf levels at all times.
Education
High School Diploma -
Adlai E. Stevenson High School
Sterling Heights, MISkills
- Pricing strategy
- Industry expertise
- Budget administration
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team leadership
Timeline
Used Car Inventory Manager
Suburban Mazda Troy
02.2024 - Current
Master Barista
Target
03.2020 - 02.2024
Merchandise Handler
Community Thrift Store
05.2018 - 10.2019
High School Diploma -
Adlai E. Stevenson High School