Colleen Kraus

• Operations manager for high producing real estate teams working under the Coldwell Banker Realty company.
• Responsible for all transaction management including adherence to state city and real estate commission rules while monitoring both contractual and legal timelines. Insuring all documents were in place for legal and company requirements.
• Team training for productivity and compliance.
• Client communications from first meeting to closing.
• Exceeded sales targets by motivating team members and providing ongoing coaching.
• Streamlined sales processes to improve efficiency and productivity within the team.
• Developed strong relationships with clients, resulting in increased repeat business.

• Increased profitability by streamlining management processes and implementing cost-saving measures. Named to 2018 NRT President's Council ranking in the top 20% of offices in the US. Achieved #3 spot out of 50 NJ offices for recruiting 2018 which was main focus of senior leadership.
• Developed a strong loyal network of real estate professionals through consistent relationship-building efforts.
• Managed high-performing teams, providing guidance and mentorship to achieve sales targets consistently.
• Enhanced client satisfaction by supporting agents delivering personalized and timely services throughout the buying and selling process.
• Exceeded NJ company office averages in percent retained, profit, title and mortgage use and recruiting goals.

• Increased profitability by streamlining management processes and implementing cost-saving measures and high producing recruits.
• Developed a strong network of real estate professionals through consistent relationship-building efforts.
• Managed high-performing teams, providing guidance and mentorship to achieve sales targets consistently.
• Enhanced client satisfaction by supporting agents delivering personalized and timely services throughout the buying and selling process.
• Exceeded NJ company office averages in percent retained, profit, title and mortgage use, with strong emphasis on recruitment of high quality agents.
• Consistently ranked in top 5 for mortgage and title usage.

Built strong relationships with clients, resulting in a high rate of referrals and repeat business.

• Conducted thorough market research to identify profitable and suitable opportunities for clients insuring sales goals.
• Enhanced brokerage reputation by consistently meeting and exceeding sales targets.
• Consistent sales producer while also being appointed by the broker as a company mentor, offering advice, education and hands on training to Sales Associates who had recently obtained their state license and brand new to the profession.