Colleen Leonard
Niles,MI
Summary
Dynamic Administrative Assistant with a proven track record at Golden Malted LLC, excelling in customer service and meticulous data entry. Recognized for enhancing team spirit through successful event planning and fostering strong client relationships. Proficient in Microsoft Excel, demonstrating critical thinking and problem-solving skills to streamline office operations.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Golden Malted LLC, Dba Golden Waffles
South Bend, IN
08.2003 - Current
- Execute processing of retail orders from website transactions.
- Assist in yearly inventory. Maintaining tag control and helping to correct variances.
- Provide assistance to Manufacturing, Purchasing and International departments.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Managed planning and execution of various employee activities to foster team spirit. Such as Christmas adopt-a-family, employee picnics and Christmas parties.
Education
General Studies
Niles Sr High School
Niles, MI06.1983
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Database entry
- Dedicated team player
- Excel spreadsheets
- Recordkeeping
- Verbal communication
- Professional and mature
- Invoice processing
- Documentation and reporting
- Meticulous attention to detail
- Multi-line phone systems
- Spreadsheet management
- Purchase orders organization
Timeline
Administrative Assistant
Golden Malted LLC, Dba Golden Waffles
08.2003 - Current
General Studies
Niles Sr High School