Colleen McGarvey
Arroyo Grande,CA
Summary
Demonstrates strong analytical, communication, and interpersonal skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Staff Services Analyst/Analyst II
State of California - Department of Corrections and Rehabilitation
01.2024 - Current
- Performed complex analytical work related to the corrective/preventative maintenance management system and administrator for the computerized IBM Tririga (T-10) system.
- Conducted regular review of assets and equipment and identified repair or replacement strategies.
- To improve communication, created training documents, email correspondence and memorandums to update management and trades staff on a regular basis.
- Developed reports detailing Plant Operations performance metrics for management and supervisory staff for review and improvement.
- Collaborated with other departments and trained their work order coordinators on the use of the IBM Tririga program to help streamline work tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Office Technician (Typing)
State of California - Department of Corrections and Rehabilitation
07.2022 - 12.2023
- Created, reviewed and processed purchase requisitions for Food Services. Maintaining accurate records for the budget.
- Provide assistance, guidance and direction to Food Services Staff and outside vendors to achieve excellent customer service.
- Utilized various software applications for data entry, tracking, and document management.
- Conducted routine audits to ensure compliance with departmental policies and procedures.
- Supervise incarcerated persons and on-the-job training for clerical support for completion of daily meal samplers, menus, specialty diet sheets and critical workers lists.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Knowledge and use of a variety of office equipment.
Management Services Technician
State of California - Department of Parks and Recreation
10.2018 - 07.2022
- Worked in the Business Management Support Section to prepare, review and file documents required for district contracts, procurement, accounting and resource management.
- Processed contract invoices, task orders, receiving records for payment and processing of vouchers for purchase orders.
- Assisted with ordering, tracking and selecting IT and phone equipment.
- District Hiring Coordinator, performed tasks such as completing, reviewing and filing of all documents required for various types of employee appointments. These include hires, separations, transfers, promotions and retirements.
- Performed tasks such as monthly payroll processing, reconciliation of leave balances, workers compensation and labor expenditure tracking.
- Confidential employee that maintained sensitive information, DMV pull notice operator, DOJ Custodian of Records.
- Typing, filing, answer and screen phone calls, assist front desk with visitors and concession sales.
Office Technician (Typing)
State of California - Department of Corrections and Rehabilitation
07.2008 - 09.2018
- Processed and maintained accurate records of inmate and staff information and departmental reports.
- Inmate Worker Supervisor, trainer and staff timekeeper.
- Assisted in coordinating office activities to enhance operational efficiency and workflow.
- Provided administrative support by managing correspondence and scheduling meetings.
- Typing, filing, composing memorandums using Microsoft Word, maintain confidential and administrative files, make mathematical computations.
- Operate various office machines such as telephone, fax, copier, scanner and printer.
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed. Vendor Gate Clearances.
- Work closely with other staff members and personally provide information on established policies, maintain accurate purchasing records and procurement procedures.
- Assist with contracts, scope of work and the annual work plan and ensure staff complete mandatory tasks such as training mandates.
Education
No Degree - General Education
University of California, Los Angeles
Los Angeles, CA01-1996
Associate of Arts - Liberal Arts
Allan Hancock College
Santa Maria, CA08-1997
Bachelor of Arts - Liberal Studies, Human Development Emphasis
California Polytechnic State University
San Luis Obispo, CA09-1999
Skills
- Time Management and Multitasking
- Adaptability and Flexibility
- Documentation and Report Writing Skills
- Research and Analysis
- Project Coordination
- Interpersonal Skills
- Stakeholder Engagement
- Professionalism
Accomplishments
Academic All-American
Certification
Certificates include; Excel Level 1, 2, 3 and Pivot Tables, Roles and Responsibilities of the Superior Analyst.
Timeline
Staff Services Analyst/Analyst II
State of California - Department of Corrections and Rehabilitation
01.2024 - Current
Office Technician (Typing)
State of California - Department of Corrections and Rehabilitation
07.2022 - 12.2023
Management Services Technician
State of California - Department of Parks and Recreation
10.2018 - 07.2022
Office Technician (Typing)
State of California - Department of Corrections and Rehabilitation
07.2008 - 09.2018
No Degree - General Education
University of California, Los Angeles
Associate of Arts - Liberal Arts
Allan Hancock College
Bachelor of Arts - Liberal Studies, Human Development Emphasis
California Polytechnic State University