Hi, I’m
Colleen Michalski
South Bend,IN
Summary
Dynamic professional with a proven track record at Kuert Supply Center, excelling in service excellence and collaborative teamwork. Achieved significant cost savings as a Purchasing Manager by negotiating favorable supplier contracts. Known for strong verbal communication and analytical problem-solving, fostering lasting customer relationships and enhancing operational efficiency.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
years of professional experience
Work History
Kuert Supply Center
Sales Associate
04.2014 - 06.2025
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Enhanced customer retention rates by following up on purchases, offering support, and recommending future products based on their preferences.
- Provided information on company offerings to promote products and services to customers.
- Conducted efficient end-of-day closing procedures including drawer reconciliation, register audits, and nightly reporting tasks, maintaining a high level of accuracy and consistency.
- Recorded accurate and efficient records in customer database.
Kuert Concrete LLC
Purchasing Manager
10.2021 - 05.2024
Job overview
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Conducted regular research to identify trends and cost saving opportunities.
- Responded to market changes by adjusting procurement strategies, ensuring operational agility.
- Reduced material costs by negotiating favorable terms with suppliers.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Established and maintained accurate records of purchases, pricing and payment terms.
Education
South Bend School CorporationSouth Bend, IN
GED
01-1994
Skills
- Service excellence
- Collaborative teamwork
- Effective time management
- Analytical problem-solving
- Active listening
- Accurate cash management
- Approachable professional attitude
- Strong verbal communication
Accomplishments
- Project Development - Collaborated with team of F.A. Wilhelm in the development of Four Winds Casino Projects.
- Project Development - Collaborated with team of Robert Geans Corp. in the development of colored concrete for many homeowners.
Timeline
Purchasing Manager
Kuert Concrete LLC
10.2021 - 05.2024
Sales Associate
Kuert Supply Center
04.2014 - 06.2025
South Bend School Corporation
GED
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