Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Colleen Mueller

Colleen Mueller

OCONTO,WI
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Results-driven Plate room Lead with a solid background in production and proven leadership abilities. Highly reliable and punctual, able to thrive in fast-paced environments. Demonstrated willingness to take on any task to support the team and drive business success. Exceptional communication and organizational skills.

Overview

30
30
years of professional experience

Work History

Plateroom Lead

Belmark, Inc.
01.2006 - Current
  • Demonstrated ability to meet and exceed pre-press production requirements through effective collaboration with management across different departments.
  • Maintained workflow by effectively overseeing and managing team members
  • Investigated and resolved issues within the department
  • Enhanced team effectiveness by providing guidance and support to newly hired employees.
  • Maintained focus and encouraged teamwork through the efficient handling of both internal and external complaints.

Customer Service Representative/Supervisor

Bond Community Center
Oconto, WI
01.2003 - 01.2005
  • Anticipated needs and consistently offered support to maximize customer satisfaction
  • Handled a minimum of 10 inbound calls daily, addressing various concerns, scheduling appointments, and finalizing sales.
  • Directed unresolved customer complaints to designated departments for additional inquiry.

Production Supervisor

Vishay-Ceramite
01.1995 - 01.2002
  • Increased productivity by improving processes to remove bottlenecks
  • Achieved and maintained departmental, plant, and company goals for safety and quality
  • Kept quality levels high with quick corrections of identified production problems
  • Empowered employees to independently solve line problems and keep production running
  • Met production targets through organized schedules and careful management of priorities.

Education

Associates Degree - Marketing and Graphic Communication

NWTC, Green Bay
01.2005
Honors: Honors

Certificates - Web Graphics Design and Multimedia

NWTC, Green Bay

Skills

  • Employee training
  • Quality control
  • Time management
  • Task prioritization
  • Decision making
  • Detail oriented

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Flexible work hoursPersonal development programsHealthcare benefitsWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Plateroom Lead - Belmark, Inc.
01.2006 - Current
Customer Service Representative/Supervisor - Bond Community Center
01.2003 - 01.2005
Production Supervisor - Vishay-Ceramite
01.1995 - 01.2002
NWTC - Associates Degree, Marketing and Graphic Communication
NWTC - Certificates, Web Graphics Design and Multimedia

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Colleen Mueller