Colleen O'Boyle
Saginaw
Summary
Dedicated and experienced with a proven track record in policy and programs. A team-oriented mentality promoting excellent client rapport and relationship building talents. Seeking to leverage ability to promote our organization in the public health system.
Overview
30
30
years of professional experience
1987
1987
years of post-secondary education
Work History
Office Manager
Miller Mold Company
Saginaw
05.1995 - 08.2004
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- General office duties to include: Payroll, purchasing along with accounts payable for tool and die shop with 50+ employees.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters.
Senior Sales Consultant
Verizon Wireless
Saginaw
08.2004 - 04.2018
- Identified and explained the major features, functions, and benefits for products that customers were interested in.
- Developed strong product knowledge to better advise customers about solutions for their needs.
- Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
- Acquired new business through prospecting, cold calling, and delivering impactful sales presentations.
- Suggested solutions for customer projects that exceeded expectations and boosted business.
- Coached personnel on follow-up processes, sales, and consultative sales approaches.
- Winners Circle 2006 and 2012
Assistance Payments Worker
State of Michigan Department of Human Services
Saginaw
04.2018 - Current
- Processed assistance payments for clients ensuring compliance with regulations.
- Reviewed applications for accuracy and completeness before submission.
- Coordinated communication between clients and service providers to resolve issues.
Education
Merrill High School
Merrill, MISome College (No Degree) -
Grand Canyon University
Phoenix, AZSkills
- Ability to work well with other agencies
- Excellent customer service skills
- Knowledge of Benefits and Policies
Timeline
Assistance Payments Worker
State of Michigan Department of Human Services
04.2018 - Current
Senior Sales Consultant
Verizon Wireless
08.2004 - 04.2018
Office Manager
Miller Mold Company
05.1995 - 08.2004
Merrill High School
Some College (No Degree) -
Grand Canyon University