COLLEEN O'CONNELL
Shrewsbury,MA
Summary
Senior year I received a scholarship upon completion of an Elective Class called “Understand ing The Elderly”. Only 2 students , another classmate and I were awarded.
In the Music Education Department, 2 students, another classmate and I, were invited to attend a week at Tanglewood.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recovery Specialist
Veterans Inc
Shrewsbury, MA, USA
12.2022 - 09.2024
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
- Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
Recovery Specialist
Recovery Centers Of America
Danvers, MA, USA
02.2022 - 04.2022
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Trained new team members on scripts, company services and collection strategies.
- Worked in ATS and CSS environment with both men and women struggling with substance abuse and mental health disabilities.
Program Advocate
South Middlesex Opportunity Council
Framingham, MA, USA
08.2016 - 12.2018
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
- Managed required paperwork to help individuals sign up for self help services.
Recovery Specialist
Positive Action Against Chemical Addiction
New Bedford, MA, USA
04.2013 - 07.2016
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Worked with 10-15 clients per day.
Education
LA - Psychology, Philosophy, Sociology
Dean College
Franklin, MA07.1992
Skills
- De escalation
- Client relationship building
- Dependable
- Good listening skills
- Teamwork
- 10 years of experience
- Skilled Program Advocate in Substance Abuse, Dual Diagnosis, and Mental Health
Certification
Adult CPR /AED E FIRST AID
Certified
August 2024-August 2026
Workplace Bloodborne Pathogens
Certified
August 2024-August 2026
Musical events, Antiquing
I enjoy going to concerts, karaoke, live performances
I enjoy going to old fashioned antique shops
I love old coins that are rare, very unique.
Timeline
Recovery Specialist
Veterans Inc
12.2022 - 09.2024
Recovery Specialist
Recovery Centers Of America
02.2022 - 04.2022
Program Advocate
South Middlesex Opportunity Council
08.2016 - 12.2018
Recovery Specialist
Positive Action Against Chemical Addiction
04.2013 - 07.2016
LA - Psychology, Philosophy, Sociology
Dean College