Personable and empathetic with knack for problem-solving and critical thinking. Familiar with crisis intervention techniques and adept at handling sensitive information and maintaining confidentiality. Committed to helping individuals achieve positive outcomes and long-term recovery.
The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards.
Active listening, Empathy, Communication, Collaboration, and Cultural sensitivity
Observation skills, de-escalation techniques
Certified Nurse Assistant