Colleen O'Donnell
Los Angeles,CA
Summary
Dynamic and motivated offering unmatched workplace focus and problem-solving skills. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Business Owner
Seint Monet, LLC.
Los Angeles
2020.03 - Current
- Trained and motivated employees to perform daily business functions.
- Established realistic budgets based upon costs and fees for successfully operating business.
- Capitalized on social media platforms to increase market awareness.
- Optimized team hiring, training and performance.
Cashier/Beauty Consultant
Ulta Beauty Inc.
Nashville , United States
2021.03 - 2021.07
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
Temp Creative Admin Assistant/A&R Assistant
BMG Music Publishing
Nashville , TN
2019.04 - 2019.08
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Logged and sent out pitch, hold, and cut notices.
- Developed and updated spreadsheets and databases to track, analyze and report on song data.
Cashier/Server
Frothy Monkey
Nashville , TN
2018.03 - 2018.07
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Customer Service Representative
Chesterpoint Insurance Programs
Cranford , NJ
2016.12 - 2017.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Some College (No Degree) - Songwriting/Music Business
Belmont University
Nashville, TNSkills
- Multitasking and Time Management
- Computers and Technology
- Strong Organizational Skills
- Merchandise Receiving and Handling
- Work Planning and Prioritization
- Originality and Creativity
Timeline
Cashier/Beauty Consultant
Ulta Beauty Inc.
2021.03 - 2021.07
Business Owner
Seint Monet, LLC.
2020.03 - Current
Temp Creative Admin Assistant/A&R Assistant
BMG Music Publishing
2019.04 - 2019.08
Cashier/Server
Frothy Monkey
2018.03 - 2018.07
Customer Service Representative
Chesterpoint Insurance Programs
2016.12 - 2017.06
Some College (No Degree) - Songwriting/Music Business
Belmont University
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