Colleen O'Donnell
West Chester,OH
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing product portfolio wins. Strong leader with proficiency in contract negotiations, influencing decision-makers and planning successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
18
18
years of professional experience
Work History
Key Account Manager
Sandoz Inc.
03.2015 - Current
- Successfully launched Sandoz biosimilars by aligning internal resources with customer needs regarding clinical, contracting, and payer assets.
- Expanded key account base by identifying and cultivating new biosimilar and generic business opportunities through targeted contracts that provide value to key stakeholders within the account's executive management.
- Strengthened client relationships through regular communication, business reviews, and strategic discussion of future growth opportunities.
- Organized cross-functional teams to address complex client requests resulting in increased partnership and ultimately sales.
- Multiple award winner including Fast Start, Market Share Contest, and President's Club.
Oncology Account Manager
Spectrum Pharmaceuticals
05.2013 - 03.2015
- Managed a diverse portfolio of products within a broad geography, ensuring timely communication of contract and rebate opportunities.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Developed customized account plans for clients to help them achieve their business goals while remaining patient centric.
- Collaborated with market access and patient advocacy to ensure customers had prompt feedback.
Senior Oncology Specialist
Eisai Pharmaceuticals
09.2011 - 05.2013
- Negotiated mutually favorable contracts with customers for supportive care products.
- Developed KOLs for practice management.
- Provided value for branded products for which there were generic alternatives.
Oncology Account Specialist
Cephalon Oncology
10.2005 - 08.2011
- Conducted thorough analysis of customers ranging from teaching institutions to clinics identifying opportunities for utilization and growth for a rare disease product and again upon new product launch.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Built strong relationships with customers and their key stakeholders for loyal, growing accounts.
- Mentored junior team members, offering guidance and support for their professional growth and development within the Account Specialist role, serving both as a Regional and National Trainer.
- Earned multiple awards including: Circle of Excellence, Rise and Triumph, and East Area Award Trip.
Education
Bachelor of Science - Biology
Indiana University Bloomington
Bloomington, INSkills
- Account Management
- Contract Negotiation
- Cross Functional Collaboration
- Planning and Execution
Timeline
Key Account Manager
Sandoz Inc.
03.2015 - Current
Oncology Account Manager
Spectrum Pharmaceuticals
05.2013 - 03.2015
Senior Oncology Specialist
Eisai Pharmaceuticals
09.2011 - 05.2013
Oncology Account Specialist
Cephalon Oncology
10.2005 - 08.2011
Bachelor of Science - Biology
Indiana University Bloomington
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