Job Search Status
Open to workDesired start date: Immediately
Open To Work
Colleen Osborne
Huntington Beach,CA
Work Preference
Summary
Dedicated business owner with over 13 years of experience in customer service excellence and client management. Proven ability to enhance guest relations and resolve conflicts, driving satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Hey Sugar LA
Long Beach, California
05.2013 - Current
- Delivered exceptional customer service to strengthen guest relations and satisfaction.
- Demonstrated strong verbal communication skills to enhance client interactions.
- Utilized problem-solving abilities to address guest issues promptly.
- Scheduled appointments efficiently to optimize time management and resource allocation.
- Collaborated with team members to achieve sales targets and successfully upsell services.
- Excelled in multitasking within fast-paced environments while maintaining attention to detail.
- Resolved conflicts effectively to promote a positive atmosphere for guests.
- Handled cash transactions accurately using point-of-sale systems.
Education
Vocational - Esthetician
Golden West College
Huntington Beach, CA12-2012
High School Diploma -
Fullerton Union High School
Fullerton, CA06-1991
Skills
- Customer service excellence
- Customer relations and client management
- Sales strategy
- Multitasking and service quality assurance
- Financial oversight management
- Business administration
- Problem solving and conflict resolution
Timeline
Small Business Owner
Hey Sugar LA
05.2013 - Current
Vocational - Esthetician
Golden West College
High School Diploma -
Fullerton Union High School