Hi, I’m
Colleen Riggs
Boise,Idaho
Summary
I am a creative problem solver who thinks outside the box and is always ready to tackle new challenges. I work well with others as a team player and am not afraid to take a leadership role. I am a career oriented person who always brings positivity to the workplace.
Overview
12
years of professional experience
1
Certification
Work History
Village East Apartments
Leasing Agent
07.2023 - Current
Job overview
- Assisted with administrative tasks including data entry, scheduling appointments, and maintaining office supplies to ensure efficient operations
- Stayed updated on local, state, and federal housing regulations to ensure compliance and appropriate handling of leasing practices
- Analyzed local rental market trends to recommend competitive pricing and strategies that aligned with market demands
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Organized community events to foster a positive living environment and increase resident retention rates.
eigo D’Ambra
ESL Teacher
06.2017 - 08.2022
Job overview
- Lesson preparation for individual students of varying levels of fluency
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Co-write yearly textbooks for children’s classes - ages 3-12
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students' overall communication skills in English
- Educated students in basics of English grammar and conversational speaking
- Kept students encouraged and motivated
- Enhance students' learning and confidence in speaking to resolve their difficulties in using a second language
- Proficiency in Excel, Word, PowerPoint, and Adobe Illustrator
Tokyo 2020 Olympics
Athlete Assistant
07.2021 - 08.2021
Job overview
- Assisted athletes during their pregame training as needed
- Prepared canoes and other equipment during training and for the main events
- Kept a detailed catalogue of the equipment
CaptionCall
Trainer
05.2016 - 06.2017
Job overview
- Assisted patrons who are hard of hearing with phone calls by dictating and transcribing their phone calls
- Typing proficiency
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Things Remembered
Sales Associate
07.2013 - 06.2017
Job overview
- Provided customer services such as cash sales, exchanges, and returns
- Catalogued and stocked freight shipments
- Handle bank deposits and bookkeeping
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Trained new employees in sales and engraving
- Built relationships with customers to encourage repeat business.
Education
Boise State UniversityBoise, ID
BA from Media Communications
05.2014
Boise State UniversityBoise, ID
Associates from Psychology
05-2014
Skills
- Cultural Sensitivity
- Record Keeping
- Critical and Creative Thinking
- Performance Monitoring
- Instructional Techniques
- Microsoft Office
- Adobe
- Diplomacy and Mediation
- Problem Solving
- Typing
- Telephone and Email Etiquette
- Event Planning
Accomplishments
- Most requested teacher at eigo D’Ambra, 2021
- Most requested teacher at eigo D’Ambra, 2022
- Best in class for audio production - War of the Worlds
- Selected by professor to participate in the Boise Video International Film Festival - Look Sharp
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
Work Preference
Work Type
Full TimeInternshipImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time off401k matchStock Options / Equity / Profit SharingLanguages
French
Elementary
Japanese
Elementary
Timeline
Leasing Agent
Village East Apartments
07.2023 - Current
Athlete Assistant
Tokyo 2020 Olympics
07.2021 - 08.2021
ESL Teacher
eigo D’Ambra
06.2017 - 08.2022
Trainer
CaptionCall
05.2016 - 06.2017
Sales Associate
Things Remembered
07.2013 - 06.2017
Boise State University
BA from Media Communications
Boise State University
Associates from Psychology
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