Mila Gatterson
Santa Clara,CA
Summary
Early-career professional with a strong foundation in communication, customer engagement, and team leadership. Passionate about bringing clarity, empathy, and adaptability to fast-paced, collaborative environments.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Fathom Property Management
Seattle, WA
06.2024 - 09.2025
- Delivered engaging property tours across 15+ properties, clearly communicating value, amenities, and neighborhood appeal to prospective renters.
- Managed the full leasing lifecycle, including applications, screenings, and documentation, ensuring accuracy and efficiency.
- Built trust with residents and prospects by explaining lease terms, addressing concerns, and supporting confident leasing decisions.
- Conducted market research on rental trends and competitive pricing to support leasing strategy and occupancy goals.
- Maintained organized records and timely follow-ups via phone, email, and AppFolio, while resolving renter concerns using solution focused communication.
Camp Counselor
Ymca Of Greater Seattle
Seattle , WA
06.2023 - 09.2023
- Led and supervised groups of up to 12 children, fostering safe, inclusive environments through clear expectations and calm leadership.
- Planned and coordinated daily activities while managing transitions, behavior concerns, and group dynamics.
- Served as a point of contact for parents, providing updates and addressing questions with professionalism and empathy.
Administrative and Marketing Intern
Peak Living Property Services
Seattle, Washington
06.2021 - 09.2021
- Supported property management operations through scheduling, file organization, and resident communication.
- Assisted with leasing and move-in coordination, lead outreach, and maintenance follow-ups across multiple buildings.
- Contributed to marketing efforts by capturing photo and video content for property listings and social media.
Education
Bachelor of Arts - Communications
Santa Clara University
Santa Clara, CA06-2026
Skills
- Customer & client communication
- Public-facing presentations
- Professional writing & email
- Brand representation
- Conflict resolution
- Sales support & lead management
- Market research
- Team & cross-cultural collaboration
Timeline
Leasing Agent
Fathom Property Management
06.2024 - 09.2025
Camp Counselor
Ymca Of Greater Seattle
06.2023 - 09.2023
Administrative and Marketing Intern
Peak Living Property Services
06.2021 - 09.2021
Bachelor of Arts - Communications
Santa Clara University