Mila Gatterson
Santa Clara,CA
Summary
Motivated early-career professional with a background in communication and team leadership. Proficient in customer relations and marketing support, excelling in fast-paced environments. Committed to fostering adaptability and meaningful connections within diverse teams.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Fathom Property Management
06.2024 - 09.2025
- Increased occupancy rates by delivering engaging tours of 15+ properties.
- Built rapport with prospects by clearly explaining lease terms and processes.
- Streamlined leasing process, ensuring accurate completion of applications and screenings.
- Conducted market research to inform competitive pricing and leasing strategies.
- Maintained organized records and provided timely follow-ups via various communication channels.
- Resolved renter issues through active listening and aligned solution-focused communication.
Camp Counselor
Ymca Of Greater Seattle
06.2023 - 09.2023
- Fostered positive dynamics in groups by leading and supervising up to 12 children.
- Organized and coordinated daily schedules, maintaining structure with calm, confident leadership.
- Enhanced child engagement by clearly communicating expectations and activity instructions.
- Aligned programming and managed concerns through collaboration with fellow counselors and supervisors.
- Strengthened parent trust by providing updates and addressing questions effectively.
- Resolved conflicts with active listening, mediation, and solution-focused communication.
Administrative and Marketing Intern
Peak Living Property Services
06.2021 - 08.2021
- Enhanced property management efficiency through organized files and resident communication.
- Streamlined move-in processes by conducting lead outreach and coordinating tours.
- Coordinated logistics by posting notices and distributing documents across buildings.
- Supported marketing initiatives by capturing engaging photos and videos for listings.
Education
Bachelor of Arts - Communications
Santa Clara University
Santa Clara, CA06-2026
Skills
- Customer and client communication
- Public-facing presentations and interpersonal communication
- Professional writing and email communication
- Brand representation
- Conflict resolution and problem solving
- Team collaboration and cross-cultural communication
- Sales support and lead management
- Market research and trend awareness
Timeline
Leasing Agent
Fathom Property Management
06.2024 - 09.2025
Camp Counselor
Ymca Of Greater Seattle
06.2023 - 09.2023
Administrative and Marketing Intern
Peak Living Property Services
06.2021 - 08.2021
Bachelor of Arts - Communications
Santa Clara University