Summary
Overview
Work History
Education
Skills
References
Alternate contact
Timeline
Generic

Colleen Schildknecht

Powell,OH

Summary

Experienced banking professional with a highly ethical nature and ability to adapt quickly. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.


Overview

2025
2025
years of professional experience
4
4
years of post-secondary education

Work History

Senior Business Solutions Banker

JPMorgan Chase
Columbus, Ohio
2 2022 - Current
  • Remote Business Relationship Management, Maintain accurate AML/KYC records, Comply with account opening procedures and lending guidelines, Submitting Credit up to $500,000, #3 on First Half 2024 Scorecard
  • Leading collaborative Credit Review meetings bi-monthly
  • Mentor 4 new-hires, Participated in Pilot for multiple initiatives
  • Learning Café presenter, Remote Division All Market presenter “Making Dreams Possible”
  • Multiple Values in Action recognitions from peers/business partners, Outstanding Performer in 2023

Business Solutions Banker

JPMorgan Chase
Columbus, Ohio
05.2021 - 01.2022
  • Remote Business Relationship Management, Maintain accurate AML/KYC records
  • Comply with authentication, account opening procedures and lending guidelines
  • Leading collaborative Client Experience meetings weekly for one year
  • Participate in Pilot for multiple initiatives
  • Multiple Values in Action recognitions from peers/business partners

Deposit Review Specialist II

JPMorgan Chase
Columbus, Ohio
10.2017 - 05.2021
  • Deposit review up to $600,000
  • Comply with Fraud prevention procedural guidelines
  • Mentor new-hire Deposit Review specialists
  • Trained in multiple queues, Pilot for Notes Generator
  • Employee of the Month, Most Improved & Peer Vote: Most Helpful

Retail Customer Service Specialist I

JPMorgan Chase
Columbus, Ohio
07.2016 - 10.2017
  • Telephone Consumer Banking, Simultaneously deliver resolutions with low call handling time
  • Twice selected for Concept Center rotation: Process Improvement, Testing, and Collaboration with business partners
  • Multiple Five Keys & WOW Call Compliments

Center Director

Children’s Discovery Place
Columbus, Ohio
02.2015 - 02.2016
  • Manage Preschool and 14 Employees, Maintain ODJFS Regulation Compliance, Business Communications, Record Keeping, Billing, Event Planning, Collaboration

Lead Teacher

North Broadway Children’s Center
Columbus, Ohio
10.2007 - 05.2014
  • Classroom management, Communication, Delegating tasks, Organization, Initiative, Creativity, Collaboration

Education

Bachelor of Business Administration -

University of Arizona
Global Campus
01.2024 - Current

Associates of Applied Science Degree - Early Childhood Development

Columbus State Community College
Columbus, OH
10.2007 - 12.2010

Skills

Positive Change Agent

Self-Motivated

Detail Oriented

Analytical Thinker

Collaboration

Business Banking Products/Applications

Verbal/Written Communication

MS Office application suite

References

  • Alicia Dunkin, alicia.d.duncan@jpmchase.com, Business Solutions Banker Sr, JPMorgan Chase
  • Kobe Long-Weber, kobe.long-weber@chase.com, Business Solutions Banker Sr, JPMorgan Chase
  • Crystal Nelson, crystal.d.nelson@jpmchase.com, Business Solutions Area Mgr, JPMorgan Chase

Alternate contact

Colleen Schildknecht, colleen.million@gmail.com

Timeline

Bachelor of Business Administration -

University of Arizona
01.2024 - Current

Business Solutions Banker

JPMorgan Chase
05.2021 - 01.2022

Deposit Review Specialist II

JPMorgan Chase
10.2017 - 05.2021

Retail Customer Service Specialist I

JPMorgan Chase
07.2016 - 10.2017

Center Director

Children’s Discovery Place
02.2015 - 02.2016

Associates of Applied Science Degree - Early Childhood Development

Columbus State Community College
10.2007 - 12.2010

Lead Teacher

North Broadway Children’s Center
10.2007 - 05.2014

Senior Business Solutions Banker

JPMorgan Chase
2 2022 - Current

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Colleen Schildknecht