Colleen Simpson
Vancouver,WA
Summary
Energetically leveraged customer service and basic AutoCAD skills across roles, notably enhancing satisfaction at DoorDash through timely deliveries. Excelled in team collaboration at Starbucks, fostering loyalty with a positive atmosphere. Proven adaptability, with a knack for relationship building and a keen eye for detail, positioned as a dynamic asset to any team.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
04.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Private Nanny
Private Family
10.2022 - 01.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
Barista
Starbucks
09.2021 - 08.2022
- Promoted additional items with beverages, increasing store sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Education
Masters Certification - Interior Design
Heritage School of Interior Design
Portland, OR01.2025
Associate Of Applied Arts -
Pierce College
Steilacoom, WA08.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- AutoCAD
- Design Presentation
- Attention to Detail
- Organizational Skills
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
DoorDash
04.2024 - Current
Private Nanny
Private Family
10.2022 - 01.2024
Barista
Starbucks
09.2021 - 08.2022
Masters Certification - Interior Design
Heritage School of Interior Design
Associate Of Applied Arts -
Pierce College
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