Colleen Smith
Auburn Hills,MI
Summary
I am a Sales professional experienced in building relationships and retaining top accounts in both the Logistics and Mortgage industry. Over the course of my career, I have developed a skill set that will help prepare me for the sales specialist role I am seeking. I believe that between my passion and knowledge for the Food and Beverage industry, and my elite sales skills, I will make a great candidate for Carolina Ingredients. I offer skills in customer service, knowledge of market trends, problem solving, and a wide variety of technological skills.
Overview
4
4
years of professional experience
Work History
Account Executive
Worldwide Express
Troy, MI
05.2023 - Current
- Monitor and coordinate the status of the delivery and liaise with the internal stakeholders (requestors), vendors and transport companies; Maintain a record and report the status of the requests on a regular bases
- Obtain and analyze Transportation Service Provider Performance Metrics on behalf of Consumer Products Logistics, to objectively measure each Carrier’s service to our business
- Maintaining close contact with Customers and Marketing Managers to ensure Customer satisfaction and adequate execution of sale contracts, sales agreements and filing and organization of relevant documentation
Account Executive - Key Accounts
Plaza Home Mortgage
08.2022 - 05.2023
- Working with top 200 accounts Nationwide.
- Changed companies while successfully maintaining 80% of client base.
- Exceeded monthly sales goal volume 4 months in a row during a rising rate environment.
- Closed over $6 Million in purchase volume in less than 6 months.
National Account Executive
United Wholesale Mortgage
01.2020 - 08.2022
- Built a pipeline that closed more than $100 million in volume in less than 12 months.
- Awarded most submitting key contacts 4 months in a row.
- Coached my broker team on how to leverage marketing/branding techniques to grow their business rapidly.
- Traveled nationally and performed on-site training for Broker Shops
Account Executive
United Wholesale Mortgage
10.2019 - 01.2020
- Actively available as an expert resource on the ever-changing environment of the mortgage industry so my broker partners were rock starts in the eyes of their clients.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Helped Broker's structure new loans.
Education
Pharmaceutical/Medical Device Sales
Certified National Pharmaceutical Rep
01.2023
General Business Studies - Business Administration
Western Michigan University
Kalamazoo, MISkills
- Built a Social Media following of over 10,000 (and growing) subscribers based off content about food reviews, cooking videos, dinner ideas, etc
- Strong and Convincing personability
- Efficient in Excel, PowerPoint and Microsoft Word
- Client Relationship Management Building
- Networking Events
- Familiar with Medical Terminology
Timeline
Account Executive
Worldwide Express
05.2023 - Current
Account Executive - Key Accounts
Plaza Home Mortgage
08.2022 - 05.2023
National Account Executive
United Wholesale Mortgage
01.2020 - 08.2022
Account Executive
United Wholesale Mortgage
10.2019 - 01.2020
Pharmaceutical/Medical Device Sales
Certified National Pharmaceutical Rep
General Business Studies - Business Administration
Western Michigan University
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