Colleen Spurgeon
Kissimmee,FL
Summary
Goal-oriented and ambitious Front Line Sales Manager equipped with abilities and knowledge necessary to consistently achieve and exceed sales targets. Skilled leader and team manager successful in establishing team goals and motivating exceptional accomplishments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Frontline Sales Manager
Capital Vacations
Kissimmee, FL
07.2025 - Current
- Drove revenue growth by leading frontline timeshare sales operations and consistently improving conversion rates and VPG (Volume Per Guest)
- Acted as primary closer on high-value deals, resolving customer objections and structuring customized purchase solutions
- Increased team performance through hands-on coaching, real-time deal support, and targeted sales training
- Oversaw daily sales floor execution, ensuring optimal tour flow, customer engagement, and team productivity
- Maintained strict compliance with contractual, financial, and regulatory standards while maximizing deal profitability
Frontline Sales Manager/ Presenter
Wyndham
Branson, Missouri
03.2022 - 07.2025
- Drove revenue growth by leading frontline timeshare sales operations and consistently improving conversion rates and VPG (Volume Per Guest)
- Acted as primary closer on high-value deals, resolving customer objections and structuring customized purchase solutions
- Increased team performance through hands-on coaching, real-time deal support, and targeted sales training
- Oversaw daily sales floor execution, ensuring optimal tour flow, customer engagement, and team productivity
- Maintained strict compliance with contractual, financial, and regulatory standards while maximizing deal profitability
- Conducted high energy group presentations highlighting company credibility
Frontline Sales Representative/ Presenter
Wyndham
Branson, MO
07.2019 - 03.2022
- Generated significant revenue by converting qualified leads into high-value sales through persuasive, needs-based selling
- Ranked among top performers by maintaining strong close rates and customer satisfaction scores
- Leveraged strong communication and negotiation skills to overcome objections and secure client commitment
- Conducted high energy group presentations highlighting company credibility
Sales Agent
Maxon Fine Jewelry
Springfield, MO
08.2018 - 07.2019
- Assisted customers in selecting fine jewelry pieces based on personal style.
- Managed inventory by organizing and restocking merchandise displays regularly.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed relationships with repeat customers to foster loyalty and trust consistently.
Education
Associate in Communication -
Central Bible College
Springfield, MOSkills
- Team leadership
- Negotiation tactics
- Effective communication
- Sales presentations
- Objection handling
- Solution selling
- Relationship building
- Teamwork and collaboration
Certification
- Presidents Council 2020
Timeline
Frontline Sales Manager
Capital Vacations
07.2025 - Current
Frontline Sales Manager/ Presenter
Wyndham
03.2022 - 07.2025
Frontline Sales Representative/ Presenter
Wyndham
07.2019 - 03.2022
Sales Agent
Maxon Fine Jewelry
08.2018 - 07.2019
Associate in Communication -
Central Bible College