Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ryan

Phoenix,AZ

Summary

Proactive Senior Sales Manager with extensive experience in developing and implementing effective sales strategies and building strong client relationships. Consistently exceeded sales targets and led high-performing teams through motivational coaching and performance-based incentives. Skilled in sales coaching, negotiation, performance tracking, and customer retention.

Overview

11
11
years of professional experience

Work History

Frontline Sales Manager

Wyndham Vacation Ownership
01.2025 - Current

Came on as a manager when leadership staff left to help maintain leadership and retention of employees

Manage a team of new representatives to stay within budgeted variables and ensure growth

Help team follow process and script on tables to close deals and ensure success.

Site Leader

Wyndham Vacation Ownership
09.2024 - 01.2025
  • Optimized scheduling processes to maximize workforce productivity while minimizing overtime expenses.
  • Enhanced project efficiency by streamlining processes and implementing new management strategies.
  • Evaluated employee performance regularly, providing constructive feedback and identifying opportunities for growth and development.

Senior Sales Manager/Director of Sales and Marketing

WorldMark by Wyndham
09.2023 - 09.2024
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Exceeded annual sales targets consistently by maintaining a consistent process that drove sales
  • Increased APT at site from 16k to around 30k
  • Took over site directly after disaster occured and overcame the obstacles to create a highly productive site.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Sales Manager

Bluegreen Vacations
05.2021 - 09.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently held position in Top 10 managers in company
  • Worked with my team to provide training necessary to maintain above minimum standard performance

Sales Associate

Coastal Beverage Company
05.2020 - 03.2021
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Manager

Diamond Resorts
03.2017 - 03.2020
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.

Sales Representative/Sales Manager/Presenter

Wyndham Vacation Ownership
07.2014 - 07.2016

Worked at multiple sites and worked hard on career growth.

Practiced and perfected craft to ensure success on every level

Conduced owner/non-owner podiums to entertain and teach to help streamline process for co workers

Education

No Degree - English

Francis Marion University
Florence

Skills

  • Sales Coaching
  • Negotiation expertise
  • Performance tracking and evaluations
  • Rapport and relationship building
  • Sales Tracking
  • Direct Sales
  • Empowers high-performing sales teams
  • Sales process
  • Sales team training
  • Goal Setting
  • Employee Retention
  • Customer Complaint Resolution

Timeline

Frontline Sales Manager

Wyndham Vacation Ownership
01.2025 - Current

Site Leader

Wyndham Vacation Ownership
09.2024 - 01.2025

Senior Sales Manager/Director of Sales and Marketing

WorldMark by Wyndham
09.2023 - 09.2024

Sales Manager

Bluegreen Vacations
05.2021 - 09.2023

Sales Associate

Coastal Beverage Company
05.2020 - 03.2021

Sales Manager

Diamond Resorts
03.2017 - 03.2020

Sales Representative/Sales Manager/Presenter

Wyndham Vacation Ownership
07.2014 - 07.2016

No Degree - English

Francis Marion University
Michael Ryan