Colleen Szabo
New Britain,CT
Summary
Accommodating Psychiatric Technician offering a strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Trinity Health Of New England
06.2022 - Current
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Counseled and mentored clients on substance use and life choices.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Monitored patient behavior and immediately reported changes to supervising physician.
Dietary Aide
Trinity Health Of New England
02.2018 - 06.2022
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Front End Manager
Pet Supplies Plus
08.2016 - 01.2019
- Monitored cash drawers in 3 checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees through day-to-day work and complex problems.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
Bachelor of Arts - Psychology
University of Saint Joseph
West Hartford, CT05.2022
Skills
- Behavior Monitoring
- Treatment Management
- Mobility Assistance
- Vital Signs Documentation
- Patient Assessment
- Behavior Observation
- Empathy
- Active Listening
- Crisis Management
Certification
- Mental Health First Aide Certification
- CPR-BLS Certification
- EMT-Certificate
Timeline
Psychiatric Technician
Trinity Health Of New England
06.2022 - Current
Dietary Aide
Trinity Health Of New England
02.2018 - 06.2022
Front End Manager
Pet Supplies Plus
08.2016 - 01.2019
Bachelor of Arts - Psychology
University of Saint Joseph
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