Colleen Williams
Newfield,New Jersey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Management Trainee
Enterprise Car Rental
12.2023 - Current
- Improved management skills by participating in rigorous training programs and workshops.
- Enhanced team performance by implementing effective communication strategies within the group.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty and knowledge to promote culture of company.
Court Services Specialist
Criminal Court
08.2016 - 12.2023
- Review content of correspondence, indictments, and reports for completeness and accuracy
- Supervise and coach 15+ employees on daily state judicial law changes, improving operations, and providing exceptional level of customer service and court procedures
- Recommend procedures to ensure compliance with court orders and job functions.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
Judiciary Clerk II
Criminal Court
08.2011 - 08.2016
- Worked on multiple assignments while ensuring effective time management and prioritization
- Data collection and statistical reporting
- Provided exceptional communication with judges, attorneys, prosecutors and external and internal customers.
Mortgage Specialist
Indymac Bank
12.2000 - 12.2006
- Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Education
Criminal Justice -
University of Phoenix
Phoenix, Arizona07.2016
Psychology -
University of Phoenix
Phoenix, Arizona07.2014
Skills
- Time Management
- Exceptional organizational skills
- Strong communication skills
- Proficient computer skills
- Problem Solving
- Quality Assurance
- Sales Techniques
Timeline
Management Trainee
Enterprise Car Rental
12.2023 - Current
Court Services Specialist
Criminal Court
08.2016 - 12.2023
Judiciary Clerk II
Criminal Court
08.2011 - 08.2016
Mortgage Specialist
Indymac Bank
12.2000 - 12.2006
Criminal Justice -
University of Phoenix
Psychology -
University of Phoenix
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