Colleen Straub
Rocky Hill,CT
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager II; Lean Fundamentals Trainer
Amazon AMXL
Cromwell, CT
03.2021 - Current
- Lead end-to-end outbound operations, driving execution against daily, weekly, and long-term performance goals
- Tripled processed volume in 2025 from 2024 while improving overall building quality metrics, strengthening both throughput and operational accuracy
- Develop and implement data-driven strategic action plans to optimize workflow, increase efficiency, and eliminate process waste
- Build, mentor, and develop leaders and associates to elevate engagement, accountability, and performance standards
- Partner cross-functionally with upstream and downstream stakeholders to remove barriers, improve network flow, and enhance customer experience
- Serve as AMXL concessions point of contact for BDL6, identifying root causes and driving corrective actions to reduce defects
- Facilitate Lean Fundamentals training and champion continuous improvement initiatives across the site
- Drive a culture of safety, quality, and operational excellence while scaling volume and managing change
Fulfillment Associate
Amazon
North Haven, CT
06.2020 - 09.2020
- Work as a member of a team to fill orders quickly and accurately.
Make-A-Wish Operations Intern
Make-A-Wish
Burlington, VT
03.2020 - 06.2020
- Update the marketing plan for social media posts
- Propose ideas for social media posts, especially Facebook and Instagram
- Write content for social media
- Regularly coordinating mailing
- Brainstorm marketing ideas for the development and communications team
Office Assistant for the VPAA and Dean
Saint Michael’s College
06.2019 - 06.2020
- Delivered high-quality customer service, ensuring positive client interactions and 100% issue resolution
- Accurately entered and maintained data within Excel spreadsheets
- Scanned, organized, and filed documents to maintain efficient record-keeping systems
Education
Bachelor of Science - Business Administration, Minor in American Studies
Saint Michael’s College
Colchester, VT05-2020
Skills
- Proficient in Microsoft Office Suite and experienced in leveraging AI tools to drive efficiency, enhance productivity, and support data-driven decision-making
Accomplishments
- Achieved Pathfinders AMXL top 3 finalist through effectively brining lean into our operation.
Certification
- Certified Lean fundamental trainer and expert,
Timeline
Manager II; Lean Fundamentals Trainer
Amazon AMXL
03.2021 - Current
Fulfillment Associate
Amazon
06.2020 - 09.2020
Make-A-Wish Operations Intern
Make-A-Wish
03.2020 - 06.2020
Office Assistant for the VPAA and Dean
Saint Michael’s College
06.2019 - 06.2020
Bachelor of Science - Business Administration, Minor in American Studies
Saint Michael’s College
Awards, Achievements and Activities
Top 3 Pathfinder finalist for AMXL leaders