Talented professional considered knowledgeable leader and dedicated problem solver. Brings 2 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
4
4
years of professional experience
Work History
Electronic Security Systems Program Manager
United States Air Force, USAF
12.2021 - 05.2023
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Identified program obstacles and communicated possible impacts to team.
Coached team members on productivity strategies to accomplish challenging goals.
Developed and maintained logistics workflows, procedures and reports.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Facilitated workshops and conducted one-on-one training to educate team members.
Alarm Monitor
United States Air Force, USAF
01.2019 - 12.2021
Maintained strict confidentiality by obtaining passwords and following security procedures to protect customer and dealer information.
Scanned status charts and computer screens to determine emergency units available for dispatch.
Used Adobe and Microsoft to document information and maintain forms, logs and records for emergency calls.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Contacted external agencies such as paramedic, fire, ambulance and police services to handle critical incidents.
Education
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL
06.2022
Associate of Arts - General Studies
Texarkana College
Texarkana, TX
08.2016
Skills
Time Management
Software Documentation
Budgeting and Resource Management
Train Employees
Public Relations
Policy and Procedure Improvement
Verbal and Written Communication
Data Collection
Organizational Performance
Critical Thinking
Multi-Operations Management
Public Speaking
Accomplishments
Collaborated with team of 6 other agencies in the development of Base Wide Fiber Wiring Upgrade.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
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