Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Collene Potter

Waldorf,MD

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 2 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

4
4
years of professional experience

Work History

Electronic Security Systems Program Manager

United States Air Force, USAF
12.2021 - 05.2023
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Developed and maintained logistics workflows, procedures and reports.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Facilitated workshops and conducted one-on-one training to educate team members.

Alarm Monitor

United States Air Force, USAF
01.2019 - 12.2021
  • Maintained strict confidentiality by obtaining passwords and following security procedures to protect customer and dealer information.
  • Scanned status charts and computer screens to determine emergency units available for dispatch.
  • Used Adobe and Microsoft to document information and maintain forms, logs and records for emergency calls.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Contacted external agencies such as paramedic, fire, ambulance and police services to handle critical incidents.

Education

Associate of Applied Science - Criminal Justice

Community College of The Air Force
Montgomery, AL
06.2022

Associate of Arts - General Studies

Texarkana College
Texarkana, TX
08.2016

Skills

  • Time Management
  • Software Documentation
  • Budgeting and Resource Management
  • Train Employees
  • Public Relations
  • Policy and Procedure Improvement
  • Verbal and Written Communication
  • Data Collection
  • Organizational Performance
  • Critical Thinking
  • Multi-Operations Management
  • Public Speaking

Accomplishments

  • Collaborated with team of 6 other agencies in the development of Base Wide Fiber Wiring Upgrade.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To know what is right and not to do it is the worst cowardice.
Confucius

Timeline

Electronic Security Systems Program Manager

United States Air Force, USAF
12.2021 - 05.2023

Alarm Monitor

United States Air Force, USAF
01.2019 - 12.2021

Associate of Applied Science - Criminal Justice

Community College of The Air Force

Associate of Arts - General Studies

Texarkana College
Collene Potter