Collin Brunson
Overview
10
10
years of professional experience
1
1
Certification
Work History
Legal Administrative Specialist
Internal Revenue Service
10.2022 - Current
- Researched and identified legal precedents and statutes.
- Created and printed legal documents for attorneys to review.
- Communicated professionally with taxpayers, attorneys, colleagues and legal partnership verbally and in writing.
- Completed data entry of legal documents into electronic filing systems.
Customer Service Representative
Internal Revenue Service
11.2019 - 10.2022
- Responded to taxpayer requests for services and agency information.
- Followed up with taxpayers about resolved issues to maintain high standards of customer service.
- Trained new hires on operating procedures and agency services.
- Responded proactively and positively to rapid change.
Retail Warehouse Associate
Delaware North Sportservice
09.2018 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas in Bridgestone Arena.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Checked product levels and recommended new purchases from vendors.
- Developed plan-o-grams and layouts that maximized sales.
ESL Teacher
New Channel International Education Group
07.2014 - 08.2018
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Educated students in basics of English grammar and conversational speaking.
- Attended workshops to learn about student motivation and engaging learning activities.
- Developed activities and integrated technology to diversify instruction.
Education
Bachelor of Arts - Liberal Studies
University of Maine At Presque Isle
10-2024
Associate of Science - General Studies
Nashville State Community College
05-2017
Certification
Teaching English as a Second Language Certificate
Languages
English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Legal Administrative Specialist
Internal Revenue Service
10.2022 - Current
Customer Service Representative
Internal Revenue Service
11.2019 - 10.2022
Retail Warehouse Associate
Delaware North Sportservice
09.2018 - 11.2019
ESL Teacher
New Channel International Education Group
07.2014 - 08.2018
Teaching English as a Second Language Certificate
Bachelor of Arts - Liberal Studies
University of Maine At Presque Isle
Associate of Science - General Studies
Nashville State Community College
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