Julie Vazzola
Martinsburg,WV
Summary
Dynamic Legal Administrative Specialist with Amentum, adept at FOIA and Privacy Act compliance. Proven analytical skills and conflict resolution expertise, successfully managing sensitive records and minimizing backlog. Proficient in Adobe Acrobat Pro and Microsoft Office Suite, delivering clear communication and strategic solutions in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Legal Administrative Specialist
Amentum
10.2020 - 10.2025
- Reviewed, analyzed, and processed highly sensitive, confidential, and legally complex FOIA and Privacy Act requests in compliance with federal regulations and agency-specific policies.
- Coordinated with internal divisions, subject-matter experts, and record custodians to identify, collect, and verify responsive records.
- Performed systematic and comprehensive searches across electronic databases, archives, and physical files to ensure completeness.
- Prioritized and processed requests according to statutory timelines to minimize backlog and maintain compliance.
- Participated in bi-weekly strategy meetings with the Office of General Counsel (OGC) and senior leadership to review high-visibility FOIA cases, discuss legal consideration, and align on proposed courses of action.
Customer Service Representative
Lightning Transportation
03.2017 - 10.2020
- Provided high-quality customer service by responding to inquires, resolving issues, and delivering real-time updates on shipment status, service requests, and delivery expectations.
- Served as a primary point of contact for customers and dispatchers, ensuring clear communication and timely escalation of concerns.
- Handled high-volume calls and emails, delivering accurate information and maintaining a professional, service-oriented demeanor.
- Communicated delays or operational challenges to customers proactively, offering alternative solutions or revised timelines.
- Utilized dispatching and logistics software (e.g., SAP, TMW, or similar platforms) to update job statuses, track orders, and maintain accurate records.
- Acted as the designated backup for administrative and operational tasks, demonstrating flexibility and strong knowledge of multiple job duties.
Administrative Assistant
Kellogg's Snacks
08.2015 - 03.2017
- Coordinated, organized, and verified driver paperwork, including delivery logs, trip sheets, bills of lading, fuel receipts, and time records, ensuring accuracy and compliance with company and DOT requirements.
- Assisted fleet management by preparing route documents, updating schedules, and ensuring drivers received required paperwork before departure.
- Served as a key point of contact for drivers, providing guidance on paperwork requirements, deadlines, and documentation procedures.
- Supported compliance efforts by tracking and organizing DOT-related documentation such as driver qualification files, medical cards, and vehicle inspection reports.
- Performed general administrative duties-including answering phones, managing email communication, and preparing correspondence-to support smooth logistics operations.
- Coordinated with office and warehouse staff to verify incoming and outgoing shipments, ensuring all products were properly documented and discrepancies were promptly resolved.
Education
Associate of Applied Science - Business Administration
Valley College
Martinsburg, WV06-2015
Skills
- Strong analytical and critical-thinking skills
- FOIA/Privacy Act compliance
- Records management
- Confidential records handling
- Clear verbal and written communication
- Conflict resolution
- Problem-solving
- Time management
- Adobe Acrobat Pro
- Microsoft Office Suite
Timeline
Legal Administrative Specialist
Amentum
10.2020 - 10.2025
Customer Service Representative
Lightning Transportation
03.2017 - 10.2020
Administrative Assistant
Kellogg's Snacks
08.2015 - 03.2017
Associate of Applied Science - Business Administration
Valley College
Top Secret Security Clearance - Active
- Worked in a secure, high-sensitivity environment requiring an active Top Secret clearance and CI polygraph, ensuring full compliance with federal security protocols.
- Handled sensitive and restricted information in accordance with clearance requirements and agency policies.