Collin Hackett

• Greeted customers and assisted them with pre-boarding check-in process
• Helped customers with boarding boats
• Recited safety briefings to customers and made them aware of emergency equipment and procedures
• Gained valuable customer service experience, especially during times of high customer volume
• Thoroughly cleaned boats during periods of low customer volume
• Responsible for embarkation and cleaning of 25 boats per day

Mentioned Above

• Cleaned and prepared boats for use by customers
• Was often alone and responsible for operation of business during Owner's absence
• Learned to deal with high-stress situations in which boats were arriving and leaving simultaneously while customers were waiting
• Provided premium customer service during periods of high and low customer volume
• Responsible for all tasks pertaining to operations (cleaning, check-in, safety briefing, loading/unloading, daily opening and closing)

• Surf instructor for children between ages of 8 and 10
• Spent 4 hours per day in ocean helping to guide campers into waves
• Helped with daily setup of camp equipment
• Assisted campers with applying sunscreen three times per day
• Ensured safety of campers both in and out of water

• Assisted program director in finding prospective students for program
• Helped to identify companies for director to place students
• Used Bloomberg Terminal and Microsoft Office to compile lists of companies and students
• Provided general assistance in office operations (printing, organizing, and parcel collection)
• Gained experience in compiling large datasets
• Was given wide range of tasks which were completed efficiently and on schedule

• U11 Girls Softball Umpire
• Sole umpire on field during each game
• Learned to deal with angry coaches and parents
• Was responsible for calling ball and strikes as well as outs in field
• Job helped to develop skill of maintaining composure while dealing with people who were angry with calls