Collin Holmes
Fairfield,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server
Wings And Rings
Beckett Ridge , OH
01.2019 - Current
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Emphasized fast, friendly customer service.
- Greeted guests and provided friendly customer service.
- Provided exceptional customer service throughout each interaction.
- Ensured proper customer service standards were met.
- Answered incoming calls and provided customer service.
- Managed customer service inquiries, complaints, escalations.
Assistant Tennis Coach at Fairfield High School
Fairfield High School
Fairfield, OH
01.2022 - 12.2022
- Motivated athletes to perform at their highest level possible through positive reinforcement techniques.
- Attended coaches meetings with other staff members to discuss tactics for upcoming games and matches.
- Attended tournaments as a representative of the school's tennis program.
- Served as a mentor for players by helping them develop good sportsmanship habits.
- Created individual goals and strategies for each athlete based on their strengths and weaknesses.
Education
Miami University
Oxford, OH08-2021
High School Diploma -
Fairfield High School
Fairfield, OH03-2021
Skills
- Multitasking
- Professional Appearance
- Detail Oriented
- Payment Collection
- Customer Complaint Resolution
- Customer Satisfaction
- Excellent Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Computer Skills
- Accuracy and efficiency
- Time Management
- Adaptability and Flexibility
- Task Prioritization
- Advanced skills in Microsoft Outlook, Word, Excel, Adobe
Affiliations
- TENNIS
References
References available upon request.
Timeline
Assistant Tennis Coach at Fairfield High School
Fairfield High School
01.2022 - 12.2022
Server
Wings And Rings
01.2019 - Current
Miami University
High School Diploma -
Fairfield High School
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