Overview
Work History
Education
Skills
Summary - Professional
Timeline
Generic

COLLIN JOHNSON

Porter Ranch,CA

Overview

6
6
years of professional experience

Work History

BACK SERVER

SoHo West Hollywood
08.2024 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Assisted in dining table set-up to prepare for diversity of event types, following strict service standards.
  • Takes initiative on tasks without prior instruction.

SERVER/SERVER ASSISTANT/BAR-BACKING

Santuari
09.2020 - 07.2024
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements
  • Promoted desserts, appetizers, and specialty drinks to optimize sales
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

FRONT DESK ASSOCIATE

Toluca Lake Tennis And Fitness Club
06.2019 - 01.2023
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Answered multi-line phone systems and managed calls by routing to proper extensions or taking messages
  • Had the ability to solve problems and work around issues without needing a supervisor while sticking within the company policies and values
  • Organized front desk area to maintain a professional and welcoming appearance for guests
  • Assisted guests in making tennis court reservations and appointments for fitness classes/personal training.

Education

Bachelor of Science - Business Administration And Management

Cal State Northridge
Northridge, CA
05.2024

Associate of Science - undefined

Pasadena City College
Pasadena, CA
05.2022

High School Diploma - undefined

John Burroughs High School
Burbank, CA
05.2019

Skills

  • Special Dietary Requirements
  • Dining Customer Service
  • Visitor and Customer Relations
  • Team Collaboration
  • Wine Pairings
  • Prioritization and Time Management
  • Conflict Management
  • CPR Certified
  • Proficient in Adobe Photoshop
  • Proficient in Excel
  • Food & Beverage Handlers Card
  • Efficient Multitasking
  • Detail Oriented
  • Problem Solving

Summary - Professional

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Timeline

BACK SERVER

SoHo West Hollywood
08.2024 - Current

SERVER/SERVER ASSISTANT/BAR-BACKING

Santuari
09.2020 - 07.2024

FRONT DESK ASSOCIATE

Toluca Lake Tennis And Fitness Club
06.2019 - 01.2023

Associate of Science - undefined

Pasadena City College

High School Diploma - undefined

John Burroughs High School

Bachelor of Science - Business Administration And Management

Cal State Northridge

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COLLIN JOHNSON