Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
References
Timeline
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COLLIN MONEYMAKER

Jonesville

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic and reliable while being dedicated to providing excellent service with a welcoming personality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Relationship Banker II

County National Bank
09.2024 - Current
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Verified customer identity and reviewed documentation for accuracy.

Deposit Operations CSR

County National Bank
12.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Streamlined communication between departments, ensuring timely resolution of customer concerns.

Independent Contractor

DoorDash
09.2021 - 07.2022
  • Loading, transporting, and delivering orders to clients or businesses in a safe, timely manner
  • Upheld high standards of communication, friendliness, and service throughout the day to both the serving business and customer
  • Created my own standard in terms of how to satisfy a client
  • Developed self reliant and problem solving skills to ensure accurate and efficient service.

Cashier

Folk Oil Company
09.2020 - 06.2021
  • Worked as a friendly and helpful cashier, renowned for fast and excellent service
  • Handled cash daily, including safe drops, and maintained a balanced drawer at the end of the day
  • Stocked shelves with new product throughout the day
  • Greeted every customer as they entered the store and thanked them upon exit.

Construction Laborer

Wild Tree LLC
07.2018 - 08.2019
  • Cleaned and prepared construction sites prior to the start of a job
  • Worked within teams to achieve success on several building projects
  • Worked to please the client and achieve 100% client satisfaction
  • Used safe working practices at all times, and adhered to company guidelines.

Education

High School Diploma -

Jonesville High School
06.2018

Skills

  • Ability to Work Under Pressure
  • Adaptability
  • Customer Service
  • Detail Oriented
  • Fast Learner
  • Friendliness
  • Patience
  • Teamwork

Accomplishments

Received the CNB Helping Hand award for providing excellent service while encompassing the CNB Core Values.

Certification

American Heart Association, Heartsaver Pediatric First Aid CPR AED

Hobbies and Interests

  • Acoustic guitar
  • Music
  • Basketball
  • Frisbee
  • Poems
  • Writing
  • Drawing

References

References available upon request

Timeline

Relationship Banker II

County National Bank
09.2024 - Current

Deposit Operations CSR

County National Bank
12.2022 - Current

Independent Contractor

DoorDash
09.2021 - 07.2022

Cashier

Folk Oil Company
09.2020 - 06.2021

Construction Laborer

Wild Tree LLC
07.2018 - 08.2019

High School Diploma -

Jonesville High School

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COLLIN MONEYMAKER