CHELSEA GILCHRIST

• Identified client needs through conversations and offered appropriate banking products to meet their requirements.
• Built long-term relationships with clients by providing personalized service and support.
• Assisted clients in opening new checking and savings accounts, as well as other banking services such as digital services, wire transfers, debit cards.
• Conducted regular reviews of client portfolios to identify opportunities for additional products or services that could benefit them financially.
• Educated clients about various banking products available at the institution.
• Advised clients on bank products, services and financial planning options.
• Identified financial needs of clients and presented appropriate product and service options.
• Educated clients on options for managing financial transactions by leveraging technology, tools and resources.
• Participated in training and mentoring of new associates, assisting with onboarding .
• Maintained and built strong client relationships through quality, personalized interactions.

• Performing all tasks associated with inventory coming in and going out of the store including shipments, sales, returns and damages
• Worked hand in hand with the loss prevention team
• Lead all promotional sets for all seasons as well as setting all displays and organizing all new products according to company standards and completing all tasks by company deadline
• Given extra responsibility as key holder which entailed access into high ticketed merchandise as well as doing bookkeeping, deposits and training new associates
• Worked on an AS400 system to compute sales, log inventory quantities of high ticketed merchandise, inventory gaps and entered returns versus new products.

Sales associate Oct 2009-2014

Cashier, helped customers, did returns and stocked merchandise

• Started as Sales and Support Generalist which supported the selling team, was then promoted to Sales Incentive Eligible and was part of the selling team
• Tenured associate who assisted with closing nightly tills, setting promotions, leading floor sets and training
• Bra Specialist certified, fitting room associate, as well as becoming a pink girl
• Assisted in brand guides which is resetting the store after hours, merchandising, as well back room trained which is handling shipments and processing the merchandise.

• Completed all training required to work in a memory loss assisted living facility
• Became first aid with choking certified
• Helped elderly with task of everyday living including bathing, dressing, eating, exercising, and medicating
• Worked with Doctors and Nurses as well as the resident's families and Hospice.