COLLIN MUENCH
FORT MYERS,FL
Summary
I'm someone who wants to be the best at everything I do. I'm a very hard and fast learner who is willing to take constructive criticism to get better at what I do, when I am with a company I am always looking to move up and stick with that company. I have worked every position in a restaurant and am very well trained
Overview
7
7
years of professional experience
Work History
Service Manager
Broadway Palm Dinner Theatre
Fort Myers, FL
01.2022 - Current
- Made new Drink Menus every 6 weeks for different performances
- In charge and made schedules for 80 employees
- In charge of all bars and dining rooms
- Maintaining liquor percentages
General Manager
Kearns Restaurant Group
FORT MYERS, FL
03.2019 - 01.2022
- Became a General Manger at the age of 23
- Raised yearly sales by 10 percent in my first year as a GM
- Built many relationships with Guests, Reps, and Co-workers
- Made Budget Projections and goals to hit week by week
- Collaborated with corporate Director of Operations, regional GM and Shift Leads to pinpoint opportunities for streamlined processes
- Hire, onboard and train new employ
- Bartender
Kearns Restaurant Group
FORT MYERS, FL
05.2015 - 02.2019
- Provide excellent service and recommendations to guests
- Deliver exceptional customer service through extensive menu knowledge
- Train many bartenders on service procedures and drink recipes
- Maintain inventory and reorder supplies as needed
- Play an integral role in customer service and overall sales numbers
- Maintain a clean, organized working environment
- Respond quickly to customer inquiries
- Built many relationships with guests that I still have to this day
- Skills
Skills
- Customer Service
- Work Planning and Prioritization
- Repair Requirements Determination
- Employee Safety Training
- Verbal and Written Communication
- Worker Training
- Schedule Preparation
- Inventory Management
- Microsoft Office
- Decision Making
- Data Entry
- Team building
- Leadership
- Employee supervision
Timeline
Service Manager
Broadway Palm Dinner Theatre
01.2022 - Current
General Manager
Kearns Restaurant Group
03.2019 - 01.2022
Kearns Restaurant Group
05.2015 - 02.2019
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