Detail-oriented customer service professional with a strong background in data entry and project management. Proven ability to deliver accurate results while streamlining processes to enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Walmart
Cloquet, Minnesota
07.2024 - Current
Satisfied customers with quick, accurate service under tight deadlines.
Managed shopping lists and ensured accurate item selection for customers.
Coordinated with store staff to locate products and resolve inventory issues.
Insurance Intern
State Farm
Cloquet, Minnesota
05.2026 - 08.2026
Collaborated with team members to streamline client onboarding procedures.
Maintained accurate records of customer interactions, including quotes, renewals, cancellations.
Updated internal databases with relevant information pertaining to customer accounts and transactions.
Conducted data entry for client records using industry-standard software tools.
Supported marketing initiatives by organizing promotional materials for events.
Cart Attendant
Cloquet Country Club
Cloquet, Minnesota
04.2020 - 06.2024
Provided friendly customer service while interacting with club members.
Monitored cart inventory and reported maintenance needs to management.
Assisted in training new attendants on cart operations and club procedures.
Education
Bachelor of Science - Accounting
Minnesota State University, Mankato
Mankato, MN
05-2028
High School Diploma -
Cloquet Senior High School
Cloquet, MN
05-2025
Skills
Customer service
Inventory management
Data entry
Records management
Microsoft Excel
Project management
Accounting principles
Affiliations
Caddying – developed strong communication and customer service skills while supporting golfers. Playing Sports – built teamwork, leadership, and time-management skills through regular participation.